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Subject:
From:
Robert Wendt <[log in to unmask]>
Reply To:
Robert Wendt <[log in to unmask]>
Date:
Wed, 5 Aug 2009 16:36:04 -0700
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Dorene,



I don't take your email as grouchy, my concern was does this combination of software present this problem as a matter of practice.  Calling each provider may only cause them to blame the other guys software as the culprit.  I am also on a network at my employer and was hoping for feedback relating to that, if of course the network is the problem.  Thanks for your feedback and those of you who have also replied thanks.



-----Original Message-----

From: Visually Impaired Computer Users' Group List [mailto:[log in to unmask]] On Behalf Of Dorene Cornwell

Sent: Wednesday, August 05, 2009 3:01 PM

To: [log in to unmask]

Subject: Re: [VICUG-L] Assistance please



Hi,



I am sorry to be a grouch about this, but you mentioned 3 vendors, 

Zoomtext (Aisquared) JAWS (Freedom Scientific), and Adobe. The vendors 

all have paid tech support staff and hopefully people who get paid to 

fix the problems.



I KNOW mileage varies about these channels, but I strongly recommend 

contacting them first.



Best



Dorene Cornwell

Seattle WA



-----Original Message-----

From: Robert Wendt <[log in to unmask]>

To: [log in to unmask]

Sent: Wed, Aug 5, 2009 9:34 am

Subject: [VICUG-L] Assistance please



Hello List,



 



I am new to this list and hope someone might be able to

help.  As many of us experience, my tech guy at work is wondering why I

cannot run Zoomtext in a Microsoft Exchange environment.  I have version

9.0 of Zoomtext as a network install and Adobe Reader v. 8.1.2 running 

on a

Windows XP platform.  Whenever I try to print an Adobe file I get an 

error

message saying I have an invalid plug-in.  When I uninstall Zoomtext the

problem seems to go away.  One more thing I am also running version 

8.0.423

of JAWS.  Any help or ideas why I might be getting that error message.





















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