Another suggestion is to uninstall the problem updates (add/remove 
programs with "show updates" checked) and then reinstall them. If this 
does not work, you could stop the reminders by going to MS update and 
when the updates are again listed, click on the plus sign for each 
update and then hide the update. From the MS Knowledge site description 
the updates are actually being installed (so you have the protection) 
but a file (update log??) has not been changed to reflect the 
installation. Reformatting the HD is a last resort for solving almost 
any problem and does not seem necessary in this case.

I think this exhausts my input so others may want to jump in.

Tom

[log in to unmask] wrote:
> Hi  There,
>  
> I did all of these you  mentioned including in the Safe Mode.  It still says 
> I need to download  those three updates.  My computer is running slow when I 
> log on and more so  when I log off.  I installed that Malicious Software  
> Removal Tool  to run and see if the Avast overlooked something.  I  don't know what 
> else to do other than do a format of the HD.  Thanks for  all your help.  
> Harriet
> ------------------------------
>  
> It appears that you have completed methods 1 & 2. Have you tried method  
> 3 as indicated on the MS knowledge site? Hopefully that will work before  
> you have to use method 4.
>
> Method 3: Install the update in Safe Mode.  To do this, follow these steps:
> 1.     Download the update. To do  this, follow these steps:
> a.     Visit the Microsoft Download Web  site:
> http://www.microsoft.com/downloads  (http://www.microsoft.com/downloads)
> b.     In the *Search for a  download* box, type the number of the Knowledge 
> Base article that describes  the update, and then click *Go*.
> c.     Download the update, and  then save it to the desktop.
>
> 2.     Install the update. To do  this, follow these steps:
> a.     Double-click the downloaded file  to install it.
>
> If you are prompted to restart the computer, do so.
> b.  Visit the Windows Update or Microsoft Update Web site to verify  
> whether the update is offered again. If you are offered the update  
> again, continue to the next step.
>
> 3.     Install the update  in Safe Mode. Safe Mode disables most running 
> processes and services. These  services include the Windows Update 
> service. Installing an update in Safe  Mode is a quick test to verify 
> whether an application or process is  interfering with the installation. 
> To install in Safe Mode, follow these  steps:
> a.     Restart the computer.
> b.     As the  computer starts, press the F8 key.
> c.     Use the arrow keys to  choose *Safe Mode*, and then press ENTER.
> d.     Double-click the  file that you downloaded in step 1 to install the 
> file.
> e.      When the installation is finished, restart the computer.
> f.      Visit the Windows Update or Microsoft Update Web site to verify 
> whether the  update is offered. Alternatively, wait until Automatic 
> Updates runs  again.
>
>
> Method 4: Contact Microsoft  Product Support for help
>
> Contact Microsoft Product Support for help. To  contact Microsoft Product 
> Support, follow these steps:
> 1.      Click *Start*, point to *All Programs*, and then click *Windows 
> Update* or  *Microsoft Update*.
> 2.     Click *Get help and support*, and then  follow the instructions on 
> the Web  site.
>
>
> Tom
>
>   
>   

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