The FCC is encouraging me to gather information on a new free telephone
assistance service (except for the usual long-distance charges) especially
designed to help people with speech disabilities, who use the telephone
either with AAC or their own voice. Video-Assisted Speech-to-Speech (VAS)
will allow you to go to a website and signal a Communication Assistant (CA)
that you want to make a phone call. Your computer will need a microphone and
a video camera. You and the CA will see and/or hear each other; s/he will
watch you type on your device or be able to use visual cues from your lips,
facial expressions, etc. and will wait patiently, so that you will have
plenty of time to type or speak. The CA will ensure that the other party
waits until you signal "go ahead" and keep them on the line before they
begin to respond. The advantage of VAS over traditional STS is the visual
input that you and the CA receive from each other.
Would you please answer the following survey to help the FCC determine how
VAS can be best designed to best benefit the speech disability community?
http://www.surveymonkey.com/s.aspx?sm=t3HGpOp64VgVtqxeGqArQg_3d_3d
Bob Segalman
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