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Date: | Thu, 20 Dec 2012 13:32:07 -0500 |
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Is anyone having any issues where when you're in Internet Explorer and Internet Explorer soft crashes? I've noticed that more frequently with 13 and 14.
Sent from my iPhone
On Dec 20, 2012, at 1:29 PM, Ana G <[log in to unmask]> wrote:
> I notice the same thing with Jaws 13 and Windows 7 on my netbook. When I'm on the web, I get frequent silences. Sometimes the whole system crashes; other times, it just seems to be the browser. I also notice that it's much more likely to happen when I'm typing fast in an edit field. And I have the problem of Jaws losing focus a lot too. The silences happen more often with Firefox, but they also happens fairly frequently in Internet Explorer, and the lack of focus is more common in Internet Explorer.
>
> When the browser goes silent, I find that pressing Windows-m for the desktop or alt+tab to move focus to another application seems to help. If I leave focus in the browser, speech never returns, but if I move focus to something else, speech usually comes back after a while, as little as 30 seconds and as much as a minute or two (literally a minute or two).
>
> I agree with Jeff on the SMA. It's really hard to want to throw good money after bad on such a buggy product. I'd be a lot more forgiving if the product were low cost to begin with, but it's not, and telling customers that problems will be solved in the next version (something I've been told repeatedly when I've called FS and something that rarely happens) is a cop out.
>
> Rant over. Back to regularly scheduled browsing with intermissions for speech crashes and lost focus.
>
>
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