Posting Number: 1911 OR


Posting Date: June 9, 2010


Expiration Date:  September 9, 2010





POSITION:                  Advanced Recovery Specialist



LOCATION:                  SunGard Availability Services - Wayne, 
PA



ALTERNATE                 Alpharetta, GA; Rosemont, IL; Dallas, 
TX

LOCATIONS:



REPORTS TO:              Regional Manager Solutions Engineering



GRADE / LEVEL:           80



RESPONSIBILITIES:

.  Provide presales support involving analysis and 
interpretation of client's
data protection requirements that can include Data replication, 
Data
mirroring, Vaulting services, Managed Hosting, and professional 
consulting
service engagements based on replication services
.  Provide concepts, strategies and "best practices" related to 
data
replication to accommodate our client's business and technology 
challenges
.  Provide the lead technical role demonstrating SunGard's 
"added value"
information availability services from traditional recovery 
through advanced
recovery
.  Provide leadership to the SunGard Sales force by determining 
advanced
recovery opportunities and building ongoing sales force expertise
.  Deliver Technical presentations of SunGard's Advance Recovery 
Service
offerings to new and existing customers prospects
.  Gather prospect's technical information including but not 
limited to
Systems, Network, Database, Applications and business process
interdependencies
.  Engage customers to extract critical technical and business 
drivers that
may position SunGard's Advanced Recovery Services and Hosting 
Services
.  Engineer multi vendor, multi configuration solutions for 
services that
include Data replication, Data mirroring, Vaulting and Managed 
Hosting
.  Maintain familiarity and adherence to all SunGard methods and 
procedures
.  Consistently manage all Support Requests to a timely and 
successful
completion
.  Participate in special projects both regional and national as 
needed
.  Periodically review and recommend enhancements to the 
solution engineering
process



SKILLS:

.College Degree preferred but will consider applicants with 
equivalent
work-related experience with a minimum educational requirement of 
a H.S.
Diploma or GED equivalent
.Preferred Degree in Electronics Engineering, Computer Sciences 
or work
equivalence.
.  5 - 7 years of technical services support or pre-sales 
support experience.
.  5 - 7 years of data replication services experience.
.  Familiarity with consulting services practices.
.  Excellent PC Skills and common business applications.  ( MS 
Word, Excel,
PowerPoint, Visio)
.  Detailed knowledge of data replication, data mirroring 
technologies and
concepts.

In addition to the above required skills, all successful 
candidates must
possess extensive knowledge and demonstrated ability in at least 
two of the
areas described below:



ADDITIONAL SKILLS:

.  Extensive knowledge and demonstrated ability in the area of 
Managed
Hosting Services, technologies and concepts.
.  Extensive knowledge and demonstrated ability in the area of 
systems,
networking, database technologies and concepts.
.  Demonstrated knowledge in the area of Consulting and 
Technical Services.



Working Conditions:

.         Ability to meet the physical demands of this position.  
Reasonable
accommodations may be made to enable individuals with 
disabilities to
perform the essential functions.



SUNGARD IS AN EQUAL OPPORTUNITY EMPLOYER, M/F/D/V



Employment is contingent upon successful completion of the 
background
investigation and pre-employment drug screen.


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