20070117ISTechnicalServicesProfessional[1].PDF
IS Technical Services Professional
Full-time (1.0)
JOB ANNOUNCEMENT CODE: 0800043
SALARY:
Starting salary will be between $33,581 and $53,841 per year. This
position is in pay schedule
07, range 04. A six month probationary period is required.
JOB DUTIES:
This position provides first and second level technical support and help
desk services for
WCBVI workstation hardware, software, and peripheral devises with
special emphasis on
Assistive Technologies (AT) for the blind and visually impaired.
Responsibilities include desktop
and peripheral configuration, standardization, imaging, rollout and
related inventory and
recordkeeping duties. This position provides backup network and service
administration duties
including user account creation and management, data storage and backup,
data security
administration, e-mail management, and print server management. This
position develops,
produces, and supports end users in the creation of WCBVI digital
multi-media productions, real
time video streaming technologies, and communication technologies such
as podcasting, blogs,
and wikis; designs, produces, maintains, and updates web page content
for the WCBVI hosted
internet web sites ensuring that content is consistent with the mission,
goals and initiatives of
the WCBVI and is ADA accessible; plans, develops, and implements
training opportunities for
staff members in both standard and non-standard software and hardware.
KNOWLEDGE/SKILLS/ABILITIES:
Knowledge of desktop operating systems such as Windows Vista, XP and Mac
OS 8.6 and
higher; PC hardware and software with the ability to install and
troubleshoot operating systems
and standard application packages such as Microsoft Word, Excel, and
Access; Microsoft family
server products; 2003 Server, Exchange 2003, ISA 2004, IIS; commonly
used web design
software such as Dreamweaver, Front Page and Fireworks; common web
development
elements such as Cascading Style Sheets; current trends in website
development; Microsoft
personal productivity Suite of Office 2003 products; project planning
and management; and
working in a collaborative or team environment. Skill in using
movie-editing software for
development of digital multimedia presentations; reading and writing;
interpersonal
communication; and organization and time management. Ability to work
cooperatively with a
variety of individuals including staff, administration and students and
to prioritize, schedule and
complete multiple simultaneous requests.
Special Notes:
Part of the selection process may include a criminal background check.
HOW TO APPLY:
Send an Application for State Employment (OSER-MRS-38) available on the
internet at:
http://oser.state.wi.us/application.asp, and a paper limited to six page
detailing your training
and experience related to:
1) Installing, troubleshooting, diagnosing, and providing direct
assistance to users for
special hardware, software, and peripheral devices;
2) Designing, creating, and maintaining websites; and
3) Providing technical support both verbally and in writing and
developing and providing
end-user training.
Your responses to these three questions are considered a civil service
examination and will be
used to determine your eligibility for this position. Applications that
do not include all of the
requested materials will NOT be considered. Send completed application
materials to DPI
Human Resources, P.O. Box 7841, Madison, WI 53707-7841. You may also fax
completed
materials to: 608-266-5856, ATTN: Denise Kohout.
DEADLINE TO APPLY: 1/31/2008
Dave Hyde, Professional Development Coordinator
Wisconsin Center for the Blind and Visually Impaired
1700 W. State Street
Janesville, WI 53545
Phone: 608.758.6152
Toll-free 866.284.1107 ext. 34
Cell" 608.751.0960
Email: [log in to unmask]
VICUG-L is the Visually Impaired Computer User Group List.
Archived on the World Wide Web at
http://listserv.icors.org/archives/vicug-l.html
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