Hello:

I have a client who is a JAWS user, running JFW 9.0, Windows XP
Professional with Internet Explorer 7.  He's got a very peculiar
problem.

When he brings up IE, then does ctrl+o and types in a website he wants
to visit followed by enter, he hears "New Browser Window."  This is
followed by a blank screen.  He never gets to the website he's trying to
get too.

He turned the pop-up blocker on and this did not make a difference.  He
had a program called Igoogle and has removed it from add/remove
programs.  He does not have the Google tool bar installed.

Does anyone have any other ideas of things he can check?  Is there a
setting in IE7 that may be causing this behavior?

Thanks in advance,


Ray Campbell, Help Desk Technician
Adaptive Technology Center
Chicago Lighthouse for People Who Are Blind or Visually Impaired
1850 W. Roosevelt Road
Chicago, IL  60608
312-997-3651 (Voice/Relay) or
888-825-0080 (voice/Relay)
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AIM Screen Name: tclhelp


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