I am not a Vista user but have used ZoomText for years. Some of what 
I've learned: Becky, ZoomText does not work well with Java and many 
times will cause your pc to freeze while surfing the web. I got around 
this by deactivating Java so that it only comes up as needed. You want 
to clear out your browser temp folders and cache regularly.

Nan, Like I said, I am not a Vista user so this may not help. Keep 
talking with tech support. I have this problem also and I use XP. On 
instal, ZoomText instals it's own video driver. On my system, this 
driver conflicts with the windows driver that comes with XP. I have to 
go into 'device manager' and under 'video' check to see how many drivers 
I have. Usually when I am having the problem, there are two drivers 
listed. I just select one and deactivate it then reboot. Now, unless you 
know what you are doing, I would ask ZT tech about the video drivers and 
have them take you to where they are. Tell them what is in there and if 
this is the problem, have them talk you through deactivating one of them

I hope that this helps both of you and have a nice weekend.

Mick

Nan Hawthorne wrote:

> I use Zoomtext as a screen reader and magnifier on a PC equpped with 
> Vista.. yes, I now, it's time to upgrade to Windows 7.  I have been 
> trying to determine if it is Zoomtext that causes regular.. at least 
> once a week.. freezes of what's on my monitor that I can't seem to get 
> out of short of just shutting off the computer without shutting down 
> first.  Having to do this has resulted in one hard drive having so 
> many bad sectors that I had to spend hundreds of dollars to figure out 
> and fix why my computer just shut down completely one day.
>
> Has anyone else run into this?  Most of you use JAWS I think.  I am 
> just not ready to give up the small amount of visual interface I 
> have.  My husband thinks the problem I have is because of Zoomtext, 
> that the use of graphical resources is just too much for Vista or the 
> computer.  I contacted AiSquared support who had me do this elaborate 
> provess that turned off some settings on security.  Now they want me 
> to call them because they think there must be something wrong 
> somewhere else.  I'd rather gather information and ideas first... can 
> anyone offer any?
>
> Nan Hawthorne
>
>
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