Hi Ray and all.  I find JAWS 7 doing this same thing in MS Word.  It is
particularly frequent when reading lists like address blocks at the top of
letters.  I haven't yet found a solution and will be very interested in
hearing the responses you get.  

Thx, Albert

 

-----Original Message-----
From: Visually Impaired Computer Users' Group List
[mailto:[log in to unmask]] On Behalf Of Ray Campbell
Sent: Tuesday, May 06, 2008 12:53 PM
To: [log in to unmask]
Subject: [VICUG-L] JAWS 7 and Word Perfect 11 Problem

Hello All:

I received a call from a woman using JAWS 7.0 and Word Perfect Version 11.
Her problem is that when she attempts to read through documents in Word
Perfect using up and down arrow to read each line, JAWS only says part of
the line of text.  Yet, when she uses the right and left arrow to move
across the line, JAWS will read each letter of the words on the Line.  For
example on one particular line of text, it says "JUDY BLUME."
You can hear that if you go across the line letter by letter, but if you
down arrow onto the line to read it, JAWS says "jud."

Here is what we have tried without success:
1.  Went into the view menu, then down to Hide Bars and pressed enter to
check it.
2.  Press enter on Shadow Cursor to uncheck it.
3.  Looked at the Word Perfect settings which we got to via the tools menu,
but could not find anything to change.

I do not have Word Perfect, so it's a bit hard for me to provide full
support to this person.  As JAWS reads documents and other content on the
internet and in Word Pad with no problem, I believe this to be a Word
Perfect problem.

If anyone has any suggestions of what I can have my client try, I would
appreciate it.



Ray Campbell, Help Desk Technician
Adaptive Technology Center
Chicago Lighthouse for People Who Are Blind or Visually Impaired 1850 W.
Roosevelt Road Chicago, IL  60608
312-997-3651 (Voice/Relay) or
888-825-0080 (voice/Relay)
[log in to unmask]
AIM Screen Name: tclhelp


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