Hi Harry,
I rather think this is a question of lack of communication.
Remember you are dealing with an automatron who reads off a
plastic card.
Did you actually say you already had Word 2002 on two
systems? Wrong!
The conversation should have gone something like:
"Hi, May I make note of your name please?" (Make very
careful note)
"I need to activate Word 2002. I have removed it from my
old laptop, which actually is now a pile of garbage in the
dumpster."
If you get a refusal, ask for a case reference number or
something that will identify your call to Microsoft.
Make no mistake, they WILL be able to give you such a
reference.
Then pass that name and reference number to me,
(mailto:[log in to unmask]) and I will personally
check it out and find out what the heck they are playing at.
George.
-----Original Message-----
From: Visually Impaired Computer Users' Group List
[mailto:[log in to unmask]] On Behalf Of
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Sent: Friday, January 04, 2008 10:04 PM
To: [log in to unmask]
Subject: [VICUG-L] what can I do now?
Hi all,
Oh am I hot now.
I don't know what to do.
I installed Microsoft Word 2002 on my computer, and I agreed
to the terms of the license agreement.
So, I try to register it, then I couldn't do it online, so I
called them up, and got transfered to the microsoft
activation department.
Well, I told them I have a new laptop, and I wanted to
activate microsoft word 2002 on the laptop. Are you ready
for this? I was told in no uncertain terms, "Harry, you are
only allowed to put word on only 1 laptop and 1 desktop."
So folks, I'm messed up now! No more word processor!!!
Nothing works like word, we all know that. How will I print
envelopes? Now, it's back to the dark ages for this blind
man, gotta get sighted help to print envelopes now once
again!
You all know the wonderful features word uses, that Word pad
doesn't have, right?
So, someone tell me what to do.
He said, "Harry, go and buy 2003, 2007, or xp version of
office.
As if money grows on trees!!!
So, what should I do?
Harry
ell
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