And that hot key?  Ctrl+h. Ha.

----- Original Message ----- 
From: "Ana Garza" <[log in to unmask]>
To: <[log in to unmask]>
Sent: Wednesday, June 17, 2009 3:33 AM
Subject: Re: [VICUG-L] What Does Collapse Mean?




If you hear the word "collapse" while you're arrowing through your messages 
in Outlook Express, it means OE has grouped your messages into conversations 
(i.e., put all the messages with the same subjectline together). That can be 
helpful because you can read all list messages on a given subject all at 
once by expanding the conversation, but it can also be annoying because you 
don't necessarily catch the new messages that have been added to the thread 
since you last checked.

To correct the problem:

1. Hit alt+tab to shift focus out of an open message.

2. Hit alt+v to get into the Outlook Express View menu.

3. Hit the right arrow key once to get into the Current View submenu.

4. Up arrow until you hear your screen reader say, "Group Messages by 
Conversation." That will probably be checked. Press enter to uncheck that.

Your problem should be solved. Outlook Express collapses messages from time 
to time. I'm thinking there's a hot key we press without knowing.


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