Hi Harvey.

I saw a problem like this with an HP ScanJet 6300 at work, and Freedom 
Scientific sent me a file that resolved the problem.  I had to remove one 
of the files that shipped with Open Book and replace it with the file that 
they sent me before it would work.  It was something specific to HP.  Sorry 
that I can't give you any more details than that as it has been a few 
months since I dealt with this problem, but it is probably worth working 
through this with tech support.

73, de Lou K2LKK



At 05:45 AM 8/17/2008 -0500, you wrote:
>Hi folks.
>
>Here is a copy of an email I sent to Freedom Scientific about a problem I am
>having with OpenBook 8.0.  If anyone can help I would appreciate it very
>much.  They want me to call them to work out the problem, but I haven't done
>it yet.  I am still hoping I can solve the problem myself with help.
>
>-----
>
>Dear Sir or Madam:
>
>At the recent ACB convention I purchased OpenBook 8.0 as an update to
>version 7.0.
>
>In spite of all my best efforts I have been unable to get it to scan
>anything.  When I try, my computer makes that ding, ding, ding sound like
>when the cursor can't move any more.
>
>Since version 7.0 was never on this computer, I even tried uninstalling 8.0,
>installing 7.0 and then reinstalling 8.0 to see if there was a file it may
>have needed from 7.0 to do the job, but that did not work.
>
>I am using an HP Precision Scan Pro which as far as I know is properly
>hooked up and turned on.
>
>Any suggestions or thoughts would be greatly appreciated.  Thank you.
>Harvey Heagy
>
>Here is a bit more information I discovered since I wrote that email.  When
>it is making that dinging sound, the only way I can stop that sound and get
>out of the program is to hit the key combination of Alt-Control-S and then
>it will stop and let me out of the program.
>
>
>
>--
>No virus found in this incoming message.
>Checked by AVG.
>Version: 7.5.524 / Virus Database: 270.6.4/1617 - Release Date: 8/17/2008 
>12:58 PM

Louis Kim Kline
A.R.S. K2LKK
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Work Telephone:  (585) 697-5740