I have been having a problem with my computer lately. When I am using it
sometimes it shuts down and I get a message that says "Windows shut down to
protect your computer. A serious error has occurred." Then I get an Error
signature that has BCCode, BCP1, BCP2, BCP3, BCP4, OSVer, SP, Product 768_1.

There are groups of numbers following each of the codes.

 

 

 

Then I have an Error Report which lists some files.

 

 

 

What does it mean and what is the fix?

 

Thanks. Judy

 


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