Don wrote:
>  I think the program placed these things into a "Volt". Before I shut the 
> computer
>down is there something I should be doing with these files? When I try to
>delete the files from the "Volt" I get a warning message, "Do you really
>want to remove the file from the virus volt?" I'm not sure what to do here.>>


When AVG detects a possible virus threat, it removes that threat into its 
"Vault". Think of it as a security safe, from which nothing can escape. The 
potential threat is now isolated without ever having been executed.

It does that just in case it has made a mistake or has removed something 
you really want. Now you have the op[tion of either finally destroying 
those files by deleting them from the Vault, or restoring them.

You can, if you wish, leave them in the Vault for a few days, in the highly 
unlikely event that AVG has made a mistake and some part of your system 
won't function without one of them. If all is well, then you can safely 
delete them later on. If you are doubtful, leave them there for a few days.

I've never known AVG to make a mistake, so it should be OK to delete those 
files from the Vault immediately. It's your choice.

If your system has been infected, you should also disable all System 
Restore points (there's no point in restoring a system which may be 
infected). Viruses often plant their seeds in the Restore section. Once all 
Restore Points have been deleted by disabling System Restore, it can be 
re-enabled again. Hopefully you'll then have a clean system back.

Don Penlington



 From the Beach at Surfers Paradise in sunny Queensland.
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