Don't laugh, but last time I had this problem, the solution
was to, "Put the paper on the floor." 

The paper out sensor is light sensitive, and since I had the
paper on the table on front of the unit, every second sheet
would lift up as it went into the embosser and let light in
underneath.

George.

-----Original Message-----
From: Visually Impaired Computer Users' Group List
[mailto:[log in to unmask]] On Behalf Of Albert Ruel
Sent: Saturday, October 13, 2007 7:40 PM
To: [log in to unmask]
Subject: [VICUG-L] Juliet embosser & Duxbury 10.3 & USB
connections

Hi all.  This is a question posed by someone I know.  Any
assistance will be
greatly appreciated.  

Thx, Albert

Hello everyone,

This is a bit of a technical question, but it's worth a
shot.

I have a brand new Juliet Classic embosser, and am trying to
set it up
alongside Duxbury 10.3 in Windows XP, using the USB port
connection.  I have
followed the setup instructions included with the embosser,
and configured
Duxbury to use the 'Windows Device' for the printer (on a
USB port).  I have
the margins setup now (left 4/right 34 on the embosser, and
a 30-cell line
in Duxbury), and that much seems to be fine.

However, I've tried it on two different computers, and I
keep running into
the same problem.  The embosser will typically print the
first page
properly, but then half way through the second page, it'll
beep once, go
offline, form feed to the top of the next page, and stop
dead with the
"dirge" error alarm.  Hitting online will get it to print
another two lines
or so, at which point it errors out again and just stops
dead.

Other than the margins (and the instructions about
"inserting Control+D into
the ignore table" in the setup directions), the Menu 3 setup
(for USB) is as
it was from the factory.

Is there a step somewhere I've missed?

Take care,
Anthony


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