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Subject:
From:
Alfreda Willett <[log in to unmask]>
Reply To:
Personal Computer Hardware discussion List <[log in to unmask]>
Date:
Sat, 13 Sep 2008 14:05:16 -0400
Content-Type:
text/plain
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----- Original Message ----- 
From: <[log in to unmask]>
To: <[log in to unmask]>
Sent: September 11, 2008 7:29 PM
Subject: Re: [PCBUILD] Fw: Display problem

Hi Phil:

> Something to try. Right click My computer, choose properties then click
> Device Manager. Does "Display adapters" display a yellow question mark?

No, It didn't.

If you
> click on the plus sign by display properties it should show the 
> computers
> display device (such as a video card name). Right click this and then 
> click
> "update drivers".
> On the screen that opens be sure "Install the software automatically" is
> selected then click "next". It will search your computer for the correct 
> driver.

I did this and it seems to have updated the driver. Unfortunately this 
hasn't helped.

>
> As a side note, I would suggest downloading Belarc Adviser.
> http://www.belarc.com/free_download.html

This I did.

> It will give you all the info about your system that us "Tech 
> challanged"
> folks could need!
>
>
> The more info on your system, the more  likely to  get
>> help solving your problem. That being  said...
>>
>> I have had a similar issue twice in the past. First  time was a nasty
>> virus
>> that was rather complicated to remove.  The second time, my video 
>> drivers
>> got
>>  corrupted.
>>
>> In the first instance, I ran a virus scan which  showed there was an
>> infection. I did an internet search of the virus  name and found
>> instructions to
>> remove it which included  disabling system restore (this deletes  all
>> previous
>>  restore points), starting in safe mode then running a variety of 
>> virus
>> and
>> malware removal tools.
>>
>> The second time  was as simple as going to the computer manufacturers
>> website and  downloading the drivers needed. I hope this is your 
>> solution
>> but,  as  I
>> said, with more info on your system, the more tech-savy  members of the
>> list
>> will probably find your  solution.
>
> I will try this.
> Thanks so much for  answering.
>
> >>>
>>> When I first turn on my computer, the color  is  alright. After a few
>>> seconds the screen goes black and  when it comes  back on the color is
>>> out
>>> of  whack. I then have to go to the control  panel, then display  and
>>> change the color from 8 bits to 32  bits.
>>>  Does anyone know how I can get the color to stay at the 32   bits?
>>>
>>> Thanks in advance.
>>>
>>>  Alfreda
>
> 

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