Joyce,
I haven't had to deal with a modem problem for a long time, I do recall the
modem would not test good unless it found a dial tone.
Possibly you do have a corrupted driver so first I suggest you re-install
the driver and modem.
If that does not restore service I would  do a system restore to a date
prior to the storm .
The  depending on the type modem your machine has possibly you can install a
known good modem for a trial.
Let us know how you make out.
Hal Seabolt

-----Original Message-----
From: Personal Computer Hardware discussion List
[mailto:[log in to unmask]] On Behalf Of Joyce E
Sent: Saturday, August 25, 2007 3:53 PM
To: [log in to unmask]
Subject: [PCBUILD] Error 77 -- is my modem fried?

Since I haven't seen my request for help as yet, I'm re-sending with 
more details:  This is an eMachines W2925, bought new in 2006, running 
Win XP home, with ITU v.92 Ready Fax/Modem.  After the storm, there is 
no dial tone from the modem.  I tested it through the control panel and 
the report is that it's working, except that I get some kind of "driver 
not found" code on the test.  TIA for any help -- I found a lot of 
advice on modems in the archives, but none specifically for this problem.

> There was one h___ of a storm the other night, and now when I try to 
> dial up, I get "Error 77, please call your network administrator."  
> Except for my ISP I don't _have_ a "network administrator."  Help?!

Joyce in SE Ohio



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