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Date: | Thu, 27 Sep 2007 21:02:47 -0600 |
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GCF: Priorities
Computer technician for a retailer is working on getting a new store
up on the network. And that requires a call to the local cable provider ...
Tech: This is about our store in Springfield. We need to have our
cable relocated from the temporary location to the new store.
Cable guy: I don't get it.
Tech: Imagine a construction site. When we start, there's no
building, just a trailer. That's where the cable was installed. Now
the building is built. We want the cable inside the building.
Cable guy: OK, but before the work is done, you will need to pay your
delinquent bill.
Tech: We never got a bill.
Cable guy: That doesn't matter, you still have to pay it.
Tech: OK. Maybe I didn't get a bill because you sent it to the wrong
address. What address did you send it to?
Cable guy: If you tell me the account number, I can tell you that.
Tech: Where will I find the account number?
Cable guy: On the bill.
Tech: I don't have the bill.
Cable guy: Well, you could go to our local office in Springfield and
show them two pieces of ID and they will handle it.
Tech: That's 100 miles away from my location. It would be easier just
to cancel your service and DSL instead.
Cable guy: OK, I will process the termination.
Tech: So you will terminate service without knowing that I am who I
say I am, but you won't help me pay the bill?
Cable guy: Yes.
Click.
_ _____________________________________ _
/ )| Thomas S. Ellsworth |( \
/ / |
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\ \
_( (_ |
http://www.kcbx.net/~tellswor |
_) )_
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\\\\ \_/ / \ \_/ ////
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\ _/ life that concerns me; \_ /
/ / it's the sudden stop at the end. \ \
679
*** Good Clean Fun ***
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