Keith 

I hope that this individual has something more in protection beyond merely 
NOrton's antivirus package.  I personally would suggest a complete 
internet security package such as Norton's Internet Security or Eset Smart 
Security 3.0.

Now, having said this, let's get to your situation.  Each year's package 
is a new program.  If you installed 2003, I doubt that definitions are 
still being supported.
Probably, and I am only guessing, you would be offered an upgrade option 
which you probably will have to pay for.

I run Norton Internet Security on a couple of machines.  I, however, don't 
necessarily upgrade the program's yearly.  The version right now that I 
prefer is the 2006 version as it is far more screen reader friendly than 
2007 or 2008.

Thus, in the future, before taking the kneejerk step of installing a new 
version just because it is offered, I would urge checking with a few 
highly trafficed blindness lists to see if there is a common wisdom on the 
matter.
One list great for this and frequented by over a thousand recipients is 
the Blindtech list

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