Thanks very much, Joe, for your suggestion.  I'd been trying to use the 
JAWS cursor as well as the PC cursor, but this time I switched to the JAWS 
"invisible" cursor by adding insert+z, and to my delight, I got a message 
that the Norton live update had been installed but I must reboot to have it 
take effect.  So
I rebooted for a third time and Norton's apparently stopped opening a Live 
Update window as well as ceasing for the present to interfere with the 
operation of other software, such as writing e-mail.

  --Nelson
----- Original Message ----- 
From: "smokeyjoe" <[log in to unmask]>
To: "'Nelson Blachman'" <[log in to unmask]>
Sent: Wednesday, June 04, 2008 8:28 AM
Subject: RE: [VICUG-L] Norton live update problem


>I have been troubled by poor accessibility to the last couple of versions 
>of
> Norton.  I can run it after a fashion by using the jaws cursor to move
> around in its program window and click a few things here and there.
>
> You might try running the program and clicking on Live Update.  Just let 
> it
> go and keep hitting the "Next" prompt when it comes up.  Now this Live
> Update component must have some age on it, cause you can tab around in its
> window and run it just like an accessible windows app.
>
> -----Original Message-----
> From: Visually Impaired Computer Users' Group List
> [mailto:[log in to unmask]] On Behalf Of Nelson Blachman
> Sent: Wednesday, June 04, 2008 10:53 AM
> To: [log in to unmask]
> Subject: [VICUG-L] Norton live update problem
>
>  From time to time my Norton Antivirus software automatically downloads
> updates.  Then it tells me it wants me to install the updates or to say I
> want to be reminded to do so in an hour, and it ends up with OK.  I've 
> tried
>
> all sorts of clicking in the
> hope that it might cause Norton to install the updates,
> all to no avail; nothing results from spacebar or Enter or left mouse
> button.  I've rebooted a couple of times, and each time I seem to have an
> hour free of
> Norton's bothering me about the need for installing the updates, but then
> the Norton Live Update window returns, interfering with the
> operation of other software.
>
>  Can anyone suggest what keystrokes might persuade Norton to do whatever's
> necessary?
>
>  I'm using JAWS 9 and Windows XP.
>
>  --Nelson
>
>
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