> The New York Times, USA
> Monday, August 27, 2007
>
> Recording for the Blind & Dyslexic Organization Uses Qwest OneFlex Hosted
> VoIP Services
>
> Three-Year Agreement Another Example of Qwest's Growth Products Continuing
> to Penetrate Nationally
>
> DENVER, Aug 27, 2007 (BUSINESS WIRE) -- Qwest Communications International
> Inc. (Q) today announced that it has signed a three-year agreement for
> Qwest OneFlex Hosted VoIP and Q Routing hosted contact-center solutions
> with the prestigious Recording for the Blind & Dyslexic(R) (RFB&D(R))
> organization of Princeton, NJ.
>
> By integrating Qwest OneFlex Hosted VoIP and Q Routing, RFB&D was able to
> replace its obsolete, 20-year-old telephone system with a state-of-the-art
> 200-seat VoIP solution, allowing the organization to save costs, and
> enhance productivity among its employees. In fact, the solution has proven
> so successful at RFB&D's headquarters that it plans to roll-out the
> solution to its remote offices over the next two years.
>
> "We'll finally have a unified, intelligent voice platform that will allow
> us to route our hundreds of daily calls to the right people, and that's no
> small feat," said Peter Beran, senior vice president of IT, Recording for
> the Blind & Dyslexic. "Because we are a national nonprofit organization,
> costs are always important to us. Qwest's solution is more efficient
> because it's VoIP, yet the new platform actually reduces our overall
> telephony cost structure."
>
> Recording for the Blind & Dyslexic, America's educational library of
> recorded textbooks for people who cannot effectively read standard print
> because of visual impairment, dyslexia or other physical disability,
> serves more than 146,000 students from kindergarten through graduate
> school and beyond with educational titles on CD, providing unprecedented
> navigation, ease of use, superior sound quality and proven effectiveness
> as learning tools for students with print disabilities.
>
> "We're always thrilled to serve an organization, such as RFB&D, that is
> making a difference in the quality of people's lives," said Tom Richards,
> executive vice president, Qwest business markets group. "It's also
> exciting for us when businesses and organizations displace old telephony
> systems with Qwest's growth products that make their operations more
> efficient. In this case, we're gratified we can help RFB&D save costs
> while simultaneously enhancing their ability to serve the students who
> rely on their support."
>
> In a February 2007 report, "The Forrester Wave(TM): US Enterprise-Class
> VoIP Services, Q1 2007," Forrester Research wrote in its Vendor Summary
> entitled "Qwest Communications Tops US Enterprise-Class VoIP Service
> Providers In Market Presence" that Qwest "ranks highest among the US
> enterprise-class VoIP service providers in overall VoIP market presence."
> The report also states that "Qwest is particularly well-suited to meet the
> needs of hosted VoIP customers that have diverse domestic US location
> requirements."
>
> Qwest OneFlex Hosted VoIP provides real-time, two-way voice capability in
> IP over a broadband connection, while delivering the same voice quality
> customers expect from a traditional phone. The features and applications
> can be individually customized by the user through a personalized Web
> portal, and the solution provides centralized management and control for
> the voice admin. OneFlex is hosted on Qwest's carrier-grade network, not
> the Internet.
>
> "Qwest's VoIP, contact-center and other growth products are rapidly
> penetrating the national business market and we're seeing continued
> momentum in next-generation technology," Richards continued.
>
> About Qwest
>
> Qwest offers a unique and powerful combination of managed voice and data
> solutions for businesses, government agencies and consumers - locally and
> throughout the country. Customers coast to coast are turning to Qwest's
> industry-leading national fiber optic network and its Spirit of Service
> for quality products and superior customer experience. Qwest is a
> participant in Networx, the largest communications services contract in
> the world, to provide leading-edge voice, data and video services. For
> more information on Qwest, and its various operating subsidiaries, please
> go to www.qwest.com. For information about the products and services Qwest
> is offering in the Networx contract, visit www.gsanetworx.com.
>
> SOURCE: Qwest Communications International Inc.
>
> Qwest Communications International Inc.
> Media Contact:
> Claire Mylott, 303-965-2689
> [log in to unmask]
> or
> Investor Contact:
> Stephanie Comfort, 800-567-7296
> [log in to unmask]
>
>
>
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>
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