Matt,

Before you criticize, please note that usability is often in the eyes of the 
beholder and what access program they are most familiar with.  If I judged your 
comments based on the screen access solution, I'd say Window Eyes doesn't have a 
grammar or spellchecker.

Jaws works better than Window Eyes in Microsoft Office, at least until Window 
Eyes 6.  Jaws has worked with MSN Messenger and Aim for years.  Unfortunately, 
because it is scripted, sometimes you need to get scripts updated when new 
versions of a program come out.  But, in general, there are programs that you 
can configure Jaws to work with which you can't do with Window Eyes, because 
Jaws gives you tools to do this.

As for your comment that Jaws does not have a separate hidden cursor, you are 
obviously uninformed.  Not only is there a Jaws cursor, there also is the 
invisible cursor.

I do commend Window Eyes for seemingly being a bit more stable, and also for 
having a more responsive tech support department.  But, that doesn't change the 
facts that if you are working, until recently, Jaws was the only way you could 
access most of the features of the office suite.
Steve, K8SP