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Mon, 28 Apr 2008 13:50:32 -0700 |
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I'm not familiar with your particular drive, but I assume it is
connected via USB. You might try going into Device Manager (control
panel/system/hardware/hard drives) and right click on your USB drive and
select uninstall. When you restart your computer, the drive will be
reinstalled and that might solve the problem.
Rather than turning your computer off and on to turn off the drive, you
might try right clicking on the tray icon for safely removing USB
devices and selecting the USB hard drive. I've not used this feature,
but it would seem that once your USB drive stopped, you would disconnect
the USB cable and then reconnect it. The drive should then be recognized
and usable.
I hope this helps.
Tom
[log in to unmask] wrote:
> I have a Dell 8400 dimension running Win XP SP2, I also have an external
> HD.... LaCie - not sure how many GB's maybe 80. Anyway, it just started doing
> this a couple weeks ago where it won't turn off when you double click on the
> little icon on the task bar over on the right. Here's the message I keep
> getting when I try to turn it off.
>
> "The device "generic volume" cannot be stopped now. Try stopping the device
> later."
>
> I went to trouble shoot it and looked in the device manager but nothing
> appears wrong, so I ran through some of the steps they listed on their help
> sheet to try and see what it was, but it doesn't have a question for my question
> to answer it.
>
> Now.. if I turn off my computer, then turn it back on, it will stop for me..
> but I don't want to have to keep doing that each time I want it off.
> Harriet
>
>
>
>
>
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