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Date: | Thu, 18 Sep 2008 10:59:45 EDT |
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Alfreda,
One more suggestion (which probably should have been the first one),
disconnect the monitor cable from the computer then re-connect it. I now recall my
brother having this problem and it was just a loose cable.
-Phil-
In a message dated 9/17/2008 2:33:07 PM Eastern Daylight Time,
[log in to unmask] writes:
Hi Phil:
> Something to try. Right click My computer, choose properties then click
> Device Manager. Does "Display adapters" display a yellow question mark?
No, It didn't.
If you
> click on the plus sign by display properties it should show the
> computers
> display device (such as a video card name). Right click this and then
> click
> "update drivers".
> On the screen that opens be sure "Install the software automatically" is
> selected then click "next". It will search your computer for the correct
> driver.
I did this and it seems to have updated the driver. Unfortunately this
hasn't helped.
>
> As a side note, I would suggest downloading Belarc Adviser.
> http://www.belarc.com/free_download.html
This I did.
> It will give you all the info about your system that us "Tech
> challanged"
> folks could need!
>
>
> The more info on your system, the more likely to get
>> help solving your problem. That being said...
>>
>> I have had a similar issue twice in the past. First time was a nasty
>> virus
>> that was rather complicated to remove. The second time, my video
>> drivers
>> got
>> corrupted.
>>
>> In the first instance, I ran a virus scan which showed there was an
>> infection. I did an internet search of the virus name and found
>> instructions to
>> remove it which included disabling system restore (this deletes all
>> previous
>> restore points), starting in safe mode then running a variety of
>> virus
>> and
>> malware removal tools.
>>
>> The second time was as simple as going to the computer manufacturers
>> website and downloading the drivers needed. I hope this is your
>> solution
>> but, as I
>> said, with more info on your system, the more tech-savy members of the
>> list
>> will probably find your solution.
>
> I will try this.
> Thanks so much for answering.
>
> >>>
>>> When I first turn on my computer, the color is alright. After a few
>>> seconds the screen goes black and when it comes back on the color is
>>> out
>>> of whack. I then have to go to the control panel, then display and
>>> change the color from 8 bits to 32 bits.
>>> Does anyone know how I can get the color to stay at the 32 bits?
>>>
>>> Thanks in advance.
>>>
>>> Alfreda
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