This January 2000 report on Online Services for People with Disabilities in Australian Public Libraries may be of interest (they only appear to be in pdf, but google will give you an html version) http://www.infotech.monash.edu.au/itnr/reports/review1.pdf http://www.infotech.monash.edu.au/itnr/reports/review2.pdf http://www.infotech.monash.edu.au/itnr/reports/review3.pdf http://www.infotech.monash.edu.au/itnr/reports/review4.pdf Alexandra Enders Rural Institute on Disabilities University of Montana, 52 Corbin Hall Missoula, MT 59812 USA 406.243.2655 FAX 406.243.2349 [log in to unmask] http://ruralinstitute.umt.edu/rtcrural