Check the sound and audio devices under control panel, if she is
running XP.  I have seen these settings get changed when a usb audio
device gets plugged in. They do not revert to the original settings
when the usb device is unplugged. Just a thought.


-----Original Message-----
From: Visually Impaired Computer Users' Group List
[mailto:[log in to unmask]] On Behalf Of Ray Campbell
Sent: Monday, September 18, 2006 12:51 PM
To: [log in to unmask]
Subject: [VICUG-L] Mocrophone Question


Hello:

I received a call from a lady who is having problems getting her
microphone to work.  She tried a different mic in her computer and it
doesn't work.  Also, we checked the mic volume settings and the
checkbox
you come to when you tab away from the mic volume setting shows it's
not
checked, which I believe is the correct setting.

Does anyone have any ideas why this mic isn't working?  She's trying
to
use the mic plugged into the mic jack on the front of her computer.
Is
there a way that one can disable the front jacks inadvertently?

Thanks,



Ray Campbell, HelpDesk Technician
Adaptive Technology Center
Chicago Lighthouse for People Who Are Blind or Visually Impaired
1850 W. Roosevelt Road
Chicago, IL  60608
312-997-3651 (Voice/Relay) or
888-825-0080 (voice/Relay)
[log in to unmask] 
AIM Screen Name: tclhelp


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