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Date: | Fri, 8 Sep 2006 12:52:43 -0400 |
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Anyone read this article?
Title: Methods for inclusion: Employing think aloud protocols in software
usability studies with individuals who are deaf
Authors: Roberts, V.L.; Fels, D.I.
Author's Affiliation: Adaptive Technol. Resource Centre, Univ. of Toronto,
Ont., Canada
Source: International Journal of Human-Computer Studies June 2006, vol.64,
no.6, pp. 489-501 ISSN: 10715819 Coden: IHSTEI SICI:
1071-5819(200606)64:6L.489:MIET;1-8 Publisher: Academic Press Country of
Publication: UK
Language: English
Abstract: Usability is an important step in the software and product design
cycle. There are a number of methodologies such as talk aloud protocol, and
cognitive walkthrough that can be employed in usability evaluations.
However, many of these methods are not designed to include users with
disabilities. Legislation and good design practice should provide incentives
for researchers in this field to consider more inclusive methodologies. We
carried out two studies to explore the viability of collecting gestural
protocols from sign language users who are deaf using the think aloud
protocol (TAP) method. Results of our studies support the viability of
gestural TAP as a usability evaluation method and provide additional
evidence that the cognitive systems used to produce successful verbal
protocols in people who are hearing seem to work similarly in people who
speak with gestures. The challenges for adapting the TAP method for gestural
language relate to how the data was collected and not to the data or its
analysis.
Thanks
Mike
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