My guess is that he upgraded his adobe from 7.0.5 to 7.0.8, The adobe
7.0.8 seems to have issues in the accessibility part of the reader. If
possible, he might try restoring his system to a date prior to the
install of the upgrade, or see if he can get the older version of adobe
reader 7.0.5

I recently served on a proposal review panel and could not read any of
the PDF's on my machine at work. I fought with the problem for a couple
days, and quite by accident I learned the source of the problem when I
tried opening one of the PDF's on my PC at home. My home machine had the
older version of reader and the files opened fine and were easy to read
and access. While this guy's problem may be a little different, I would
still try the older version to see if that solves the problem. 

Dr. Terri Hedgpeth
Academic Research Professional
CUbiC #376, iCare
(480) 727-8133 V
(480) 965-1885 Fax
CUbiC.asu.edu
http://www.fulton.asu.edu/fulton/

-----Original Message-----
From: Visually Impaired Computer Users' Group List
[mailto:[log in to unmask]] On Behalf Of Ray Campbell
Sent: Tuesday, September 26, 2006 11:01 AM
To: [log in to unmask]
Subject: [VICUG-L] Opening PDF Attachments in OE

Hello All:

I am working with someone who is trying to open an e-mail attachment
that is a PDF file.  He is running Adobe Reader Version 7.0.  What
happens is that, when he reads the e-mail with the PDF attachments in
Outlook Express, and tabs over to the attachment and presses enter on
it, he gets a message asking if he'd like to open the attachment.  He
presses "O" to open the attachment, and after a few seconds, OE goes
back to where you can enter on the attachment.  Adobe isn't letting him
open the attachment.  I believe he's opened other attachments from OE,
so I don't think the problem is with the security option that if checked
blocks opening of attachments that could contain a virus.  Anyone have
any ideas on what might be going on?

Thanks,


Ray Campbell, Help Desk Technician
Adaptive Technology Center
Chicago Lighthouse for People Who Are Blind or Visually Impaired
1850 W. Roosevelt Road
Chicago, IL  60608
312-997-3651 (Voice/Relay) or
888-825-0080 (voice/Relay)
[log in to unmask] 
AIM Screen Name: tclhelp


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