Hello All:

I am working with someone who is trying to open an e-mail attachment
that is a PDF file.  He is running Adobe Reader Version 7.0.  What
happens is that, when he reads the e-mail with the PDF attachments in
Outlook Express, and tabs over to the attachment and presses enter on
it, he gets a message asking if he'd like to open the attachment.  He
presses "O" to open the attachment, and after a few seconds, OE goes
back to where you can enter on the attachment.  Adobe isn't letting him
open the attachment.  I believe he's opened other attachments from OE,
so I don't think the problem is with the security option that if checked
blocks opening of attachments that could contain a virus.  Anyone have
any ideas on what might be going on?

Thanks,


Ray Campbell, Help Desk Technician
Adaptive Technology Center
Chicago Lighthouse for People Who Are Blind or Visually Impaired
1850 W. Roosevelt Road
Chicago, IL  60608
312-997-3651 (Voice/Relay) or
888-825-0080 (voice/Relay)
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AIM Screen Name: tclhelp


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