Are you always using the same port? Try installing it in a different port.
This will force Windows to
  re-configure itself and it may stick.

Rode
The NOSPIN Group
http://www.freepctech.com/rode/


At 03:04 PM 11/4/2005, you wrote:
>  Since I reinstalled a clean copy of XP on my HP machine (not easy) and
>  reinstalled the scanner - with care, doing everything (software, when to
>  plug in, etc.) in exactly the right order according to the instruction,
>  my scanner seems to "lose" the driver everytime I turn the PC off.  I
>  reinstall the driver (I have tried it both unplugging the scanner from
>  the PC and not) and its fine. 20

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