Ana,
Two more things you can try. While still in the email, bring up the JAWS
list of links with JAWSKey+F7, pick your desired link from it and press
enter. The JAWSKey+F7 focus will normally first highlight the link neareast
to where you are at that point in the message. Your default browser will
then open when you press enter on the link.
that done, should nothing else happen, press the F5 key which is the browser
refresh command. that helps sometimes.
----- Original Message -----
From: "Ana Garza" <[log in to unmask]>
To: <[log in to unmask]>
Sent: Monday, May 11, 2009 5:12 AM
Subject: [VICUG-L] Occasional Unresponsive IE Links and Jaws
Hi All,
I've worked with a number of versions of Jaws and Internet Explorer, and
I've noticed this problem in all of them. I'm wondering what's happening and
how to resolve it when it comes up.
the problem is that every once in a while pressing enter on a link does not
activate it. That is, the new page does not come up; the file does not open;
or whatever is supposed to happen does not happen. In these cases, pressing
enter results in a soft pop, similar to the sound you hear when you stop a
device before safely removing it.
Most of the time, I'm able to activate the link by placing the PC cursor
somewhere in the middle of the link, routing the Jaws cursor to the PC
cursor, and using the Jaws mouse button (ins+numpad /). Occasionally,
however, this doesn't work.
There isn't any real consistency about it. It just sort of happens sometimes
and not others. Because I hear the click when I hit enter, I think something
specific is happening, but because I haven't been able to isolate any common
factors, I don't know what is causing it.
Any ideas?
Ciao
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