You could help us by describing the setup more clearly.
What's the model no. of the router?
It sounds as though the modem is operating correctly.
The modem should be connected via ethernet to the WAN or Internet port
of the router.
Each computer should be connected via ethernet to the router ports.
Ipconfig should then give you something like this (With a different IP
address for each computer):
Windows IP Configuration
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . : hsd1.md.comcast.net.
IP Address. . . . . . . . . . . . : 192.168.1.101
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
The Default Gateway is the router address, and most routers will show a
setup or info page if you enter that address in the address bar of
Internet Explorer (Look in your manual for the default password. For
Linksys products, it's "admin".
Peggy C wrote:
> I want to thank all of you for your response. yes I do have a
> desktop computer with the modem attached to it. my computer is
> connected to the router after I installed it. I then tried to connect
> the laptop to the router, first turning everything off including
> modem as one of you told me. I clicked Run put in cmd then
> ipconfig/all on my computer where it says IP router is enabled it
> says no but my computer is operating thru it. When I do the same
> thing to the laptop it says their is no IP address. I cannot locate
> the info on the router in my desktop computer it is not even in
> add/remove should it be? Thanks Peggy
>
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