Hi there,
First, I'd like to say that I now have a personal vendetta against Dell for
screwing me over last year. My hard drive developed a bad boot sector,
which caused the thing to fail to boot at all. Luckily, the wonderful techs
where I worked at the time were able to save my data with much blood, sweat,
and tears. However, long story short, it took Dell about two weeks to
replace the hard drive (I had a next day service agreement by the way).
upon fixing the hard drive, they managed to trash my sound card. It took
them a further two weeks to replace my motherboard. Meanwhile, my Braille
'n Speak had unluckily also broken, and I was a full-time student with a
computer-intensive part-time job, and I had to use this one computer for all
my computing needs. Needless to say, I had a very difficult semester last
Fall. And I blame Dell for total incompetence, inability to communicate
between departments, and the worst case of passing the buck I've ever seen
in my life.
Now then, on to your question. I have a Dell laptop and Window Eyes. I
went out to Wal-Mart a couple of years ago when I needed a printer and
bought an HP 656 C series printer for $50, and it's worked like a champ
except for one time when it had a paper jam. I don't imagine they make
exactly that model anymore, but if it helps, that combination seems to work
great for me. You might just have a lemon for a printer. That'd be my
guess. Good luck.
Catherine Armstrong
----- Original Message -----
From: "Deborah Kendrick" <[log in to unmask]>
To: <[log in to unmask]>
Sent: Saturday, May 15, 2004 5:44 AM
Subject: Re: VICUG-L Digest - 13 May 2004 to 14 May 2004 (#2004-117)
> Hi,
> Two months ago, I took delivery of a new computer configured for me by two
> wonderful folks, Noel and Debby Runyan. They're in California, and I'm in
> Ohio so, for simplicity's sake, we bought computer and laser printer both
> from Dell, having them shipped first to them, and then on to me when they
> were finished.
>
> The Dell printer worked when it left them. Here, it printed two pages,
and
> nary another. After that, I probably logged about 30 hours with some six
or
> eight Dell tech support people, most of them not speaking English too
well,
> none of them understanding that just reinstalling XP wasn't a good idea
for
> me.
>
> My boyfriend wanted to help. He's sighted and doesn't know much about
> assistive tech, but respects it. He was coached to run an XP repair,
which
> made that stupid printer print but also trashed my Window-Eyes. Several
> phases later, (including a bewildered GW Micro tech staff, and the loss of
> tons of data), I'm back up and running but still no printer. I don't want
> to try this one anymore. Can anyone suggest a printer that is known to
work
> with well XP and WE? Easily? I can't function without a printer but I'm
> too spooked to work with this one any more.
>
> Deborah
>
>
> VICUG-L is the Visually Impaired Computer User Group List.
> To join or leave the list, send a message to
> [log in to unmask] In the body of the message, simply type
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> VICUG-L is archived on the World Wide Web at
> http://maelstrom.stjohns.edu/archives/vicug-l.html
>
>
VICUG-L is the Visually Impaired Computer User Group List.
To join or leave the list, send a message to
[log in to unmask] In the body of the message, simply type
"subscribe vicug-l" or "unsubscribe vicug-l" without the quotations.
VICUG-L is archived on the World Wide Web at
http://maelstrom.stjohns.edu/archives/vicug-l.html
|
