Sounds like a typical hardware conflict to me. You probably have
a standard comm port on the same address as the modem.

I typically set up systems with the mouse on comm 2 and
move comm 1 to comm3 (change the I/O address) then the modem
fits nicely into comm 1's slot AND the PC can still use the
serial port (now comm 3) if needed.

Of course, a quicker alternative is to manually set the
modem's jumpers as comm 3 or 4.  Just make sure that the mouse
is not on the shared IRQ.

Jim Meagher
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Micro Solutions Consulting    Member of the HTML Writers Guild & the
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> -----Original Message-----
> From: PCBUILD - PC Hardware discussion List
>
> To all
>
> Installed a new modem in a new system using win95.  Had some problem
> getting system to recognize but finally did.