Well, I suppose if you look enough, you get more info... it doesn't 100% answer the question, but does explain more regarding this update and apparent problems it causes for some. The link to the story is below. http://www.aunty-spam.com/screwed-if-you-do-screwed-if-you-dont-windows-update-causes-crashes-kb891711/ Raymond Kenniston Take care, Ray The NOSPIN Group Promotions is now offering Mandrake Linux or Red Hat Linux CD sets along with the OpenOffice CD... at a great price!!! http://freepctech.com/goodies/promotions.shtml