I am a little confused if video is on-board or if there is a video card. In
any case, I think the problem is video caused and the other issues are
related but not the cause.

If the computer has a video card as well as on-board video, try removing the
video card and connecting the monitor to the on-board connector. If that
solves the problem, you should look at replacing the video card or just use
the on-board video.

If the problem persists or if there is only on-board video, try starting in
'safe mode'. If that works, the video driver may be corrupted and you should
replace it.

Hope this helps. Tony is busy now and asked me to follow up on this.

Tom Mayer



Tony,

Thanks for the reply...both fans are spinning. I did
not say this in my original post, but meant to...The
PC's power light stays on, when I boot it-looking at
the pc itself all lights and sounds appear normal. In
other words, it seems to be running, even though there
is no display and no ethernet. The video card and
ethernet are both the "onboard" type--they are
connected directly to the motherboard, not an actually
card that I can change, although I could add one in
the 2 remaining slots. I have had the case off to see
for myself that the fans were working, and to make
sure all cables are seated correctly, and there was no
excessive heat. (I had another PC to shut itself off
because of heat, and it was hot to the touch--this one
is not.) Another thing I had neglected to mention is
that the HP tech asked about the keyboard lights. They
did not come on, and flicker like I am used to seeing
on my PCs, but the optical mouse did light up, and
also gets brighter as you move it about, which is
normal, at least from my observation.

Thanks again, and I hope this helps you help me!

Amy Ledford

--- Tony Mayer <[log in to unmask]> wrote:

> The reason the ethernet light goes out is that the
> computer is turning
> itself off.  That is the correct operation of the
> light on the router.
> This sounds to me alot more like you have a heat
> problem.  With the case
> open, look at all the fans, but particulary the fan
> on the CPU and make
> sure they are spinning when  you first start the
> computer up.  If any of
> them are not, you should replace that fan.
> You will probably also see a fan on the video card -
> make sure that is
> spinning too.
>
> Tony Mayer
>
>
> Amy Ledford wrote:
> > Hey guys and gals!
> >
> > I am working on an HP pavilion A600Y, Windows XP,
> 80Gb
> > Hard drive, 2.5GHz processor. The owner says that
> it
> > started yesterday with a blank screen. I was able
> to
> > duplicate this, so I will tell it from first
> person
> > point of view. I push the power button on the
> tower,
> > then the power on the monitor, to start it up. All
> > applicable lights come on, as well as the ethernet
> > light on the router. Before the icons can load on
> the
> > screen, I hear an electrical clicking sound from
> the
> > monitor, and it is blank. At the same time, there
> is
> > no ethernet light.
> >
> > In my troubleshooting, I have first connected that
> > monitor to my laptop, it works perfectly. Tried a
> > different monitor connected to the same PC, and
> it,
> > too does not respond. Both monitors show a light
> > indicating a Power Save Mode. There are no beeps
> from
> > the PC.
> >
> > I contacted HP, they covered all of the above
> items,
> > determined that the PC is out of warranty, by 2
> > months, and would not assist me anymore, and
> advised
> > me to contact a local PC tech for further
> > troubleshooting.
> >
> > He suggested that it could be a loose connection
> on
> > the motherboard, or a faulty video card, but did
> not
> > address the ethernet issue. The video "card" is
> > onboard type, as well as the ethernet.
> >
> > I want the list's advice before spending money
> that I
> > may not need to first. Would it do any good to
> > purchase a new video card and ethernet card? And
> if
> > so, how close to the original should it be? The
> > original was 256MB card. The owner is not a gamer;
> > just email and solitaire mostly. I have an
> ethernet
> > card already, but I wonder what a new, or even
> good
> > used, video card would run? I am not afraid to do
> > eBay! (LOL)
> >
> > Thanks in Advance,
> >
> > Amy Ledford
>

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