Sue,

Here's something else you can try. XP has a command-line utility--called
NetShell--that allows you to reset all TCP/IP-related registry settings to
their default values. The end result is essentially the same as installing a
brand-new TCP/IP configuration.
To reset all TCP/IP-related registry settings, open a command prompt and
type the following command:

netsh int ip reset <filename>

You must specify a log file in the <filename> placeholder for this command
to work. Details about which registry keys were modified will appear in the
log file.

This is the same as removing and re-installing TCP/IP in earlier versions of
Windows.

Dennis Thiel

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