I finally tried to fix my Stop error with Tech Support from  Dell.  I was
able to use the Reinstall disk that came with the computer,  but my Avast
antivirus is still coming up with alarms that there is a virus  in my WinToolsS.exe
file and says it doesn't have access to the file its in to  fix or delete it.
Then I tried deleting it to my recycle bin and it says  it can't find the
file.  The computer is crawling and I have plenty of  RAM.  I am also unable to
sign onto my DSL now too.  Any help  pointing me in the right direction on how
to resolve these problems would sure  be appreciated.

Donna Olson

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