Go to this page and enter your serial number.
http://support.gateway.com/support/default.asp
Lynn Kucera wrote:
>Went back to Gateway the Model number is 500S. But I can't find the computer
>on the Gateway site.
>
>
>
Visit our website regularly for FAQs,
articles, how-to's, tech tips and much more
http://freepctech.com