Dear Accessibility Advocates:
Regardless of policy, AT and accessibility need to be understood as the
"everybody" issues that they truly are. Once all library staff members,
including student assistants, are trained on the Library's AT equipment (by
whomever), perhaps preferably as part of required general diversity
training, then library personnel should be able to assist patrons with the
workstations, etc. AT can be viewed as just one more excellent service that
the library provides. As 9/11 horrificly taught us, life is unpredictable.
Our needs change from day to day, even from moment to moment. So standard AT
training ideally should introduce people to the wide spectrum of AT. Today,
we may need a screen reader. Tomorrow we may need also a Braille display
and/or tactile graphics.
Ellen Perlow
[log in to unmask]
>From: "Sage, Robert D." <[log in to unmask]>
>Reply-To: EASI's Library Accessibility Discussion List
><[log in to unmask]>
>To: [log in to unmask]
>Subject: Re: Community members using a university library's accessible res
> ources
>Date: Wed, 7 Apr 2004 13:17:50 -0700
>
>Right. That's kind of the problem that we're having. Students and
>other members of the campus community are trained by disability
>services. When they come in to the library, they are expected to know
>how to use the techonologies they need. Not so with the general public.
>
>Rob
>
> -----Original Message-----
> From: EASI's Library Accessibility Discussion List
>[mailto:[log in to unmask]] On Behalf Of McCraw, Jackie
> Sent: Wednesday, April 07, 2004 12:01 PM
> To: [log in to unmask]
> Subject: Re: Community members using a university library's
>accessible res ources
>
>
>
> It was never stated that community members had to sign up for
>services through the college's Disability Services Office.
>
> - Jackie McCraw
>
>
> -----Original Message-----
> From: Ellen Perlow [mailto:[log in to unmask]]
> Sent: Wednesday, April 07, 2004 11:32 AM
> To: [log in to unmask]
> Subject: Re: Community members using a university library's
>accessible
> resources
>
>
> Dear Accessibility Advocates:
>
> My thought is that as many people as possible should become
>familiar with
> and be trained to use assistive technology [AT], with
>people/patrons who
> currently need the technology to do their [library] work having
>top priority
> in their use. The requirement that to use the equipment, one
>must be signed
> up formally with the campus Accessibility Office seems an
>antiquated point
> of view, that also promotes discrimination against and
>misunderstanding
> about people who represent [what I call] the diversity of doing
>things
> differently = all of us, sooner or later.
>
> When you consider that the need for AT could happen to any or
>all of us at
> any moment (one just has to accidentally slip and fall while
>crossing the
> street [on green at the crosswalk] as I did today), the more
>people who are
> aware of AT and accessibility solutions - the better life would
>be for all
> of us.
>
> Even if we tend to want to deny it, we as a global population
>are rapidly
> aging, making AT a more frequent and often necessary part of our
>everyday
> lives. (And what would we do today without AT such as
>"Post-It-brand Notes,"
> cell phones, escalators and elevators, telephones and e-mail,
>library
> bookcarts and step stools, etc.?)
>
> Excellent customer service being a tenet of our profession, all
> library/information center staff, including all student
>assistants, need to
> be trained in using AT, also for a most practical reason: we
>never know who
> will be on duty when a patron asks to use the AT workstation,
>equipment, or
> software.
>
> -------------------------
>
> Ellen Perlow
> [log in to unmask]
>
>
>
> >From: "McCraw, Jackie" <[log in to unmask]>
> >Reply-To: EASI's Library Accessibility Discussion List
> ><[log in to unmask]>
> >To: [log in to unmask]
> >Subject: Re: Community members using a university library's
>accessible res
> > ources
> >Date: Tue, 6 Apr 2004 17:48:43 -0400
> >
> >Hi,
> >
> >My only thought would be that (1) some training should be
>provided, (or,
> >even with all the access tech in the world, the library remains
>
> >inaccessible) and 2. Could the library make a "getting started"
>guide on
> >tape for people with different disabilities - i.e., one for
>learning
> >disabled, one for visually impaired, one for blind folks, with
>similar
> >material but modified to fit the particular disability? Then a
>staff
> >person
> >would not have to always be available to train people
>individually.
> >
> >- Jackie
> >
> >
> >-----Original Message-----
> >From: Sage, Robert D. [mailto:[log in to unmask]]
> >Sent: Tuesday, April 06, 2004 2:31 PM
> >To: [log in to unmask]
> >Subject: Community members using a university library's
>accessible
> >resources
> >
> >
> >Hi,
> >
> >I was wondering if anyone had any experience with community
>members using a
> >university library's accessible equipment? Our university's
>Disabled
> >Students Services (DSS) is creating a center in the library
>with a number
> >of
> >accessible workstations. DSS trains our students with
>disabilities to use
> >the equipment, but our library is also open to the general
>public and DSS
> >is
> >not responsible for those users. DSS is also not located in
>our library
> >and
> >not open the same amount of hours as the library, so it's kind
>of difficult
> >to get someone from there to help out. I am the library's
>liaison to DSS
> >and I have some limited training in using the equipment but I
>have nowhere
> >near the kind of experience necessary to help out someone who
>has never
> >used
> >the equipment before. Does anybody have any suggestions?
>Thanks.
> >
> >
> >Rob Sage
> >Reference/Instruction Librarian
> >Pollak Library 106
> >California State University, Fullerton
> >(714) 278-4057
> >[log in to unmask] <mailto:[log in to unmask]>
> >
> >
> >
> >
> >
>
>
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Check out EASI New Synchronous Clinics:
http://easi.cc/clinic.htm
EASI Home Page http://www.rit.edu/~easi
Online courses and Clinics http://easi.cc/workshop.htm
Check the EASI Library Web http://www.rit.edu/~easi/lib.htm
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