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Sun, 20 Mar 2005 09:04:18 -0500 |
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Hi Loy!
Get this program & install then run it as the modem is dialing- it'll tell you what is holding the modem hostage:
http://www.dr-hoiby.com/WhoLockMe/index.php
From there you can decide the next course of action.
LT ;^)
On Sat, 12 Mar 2005 11:21:28 -0600, Loy Pressley <[log in to unmask]> wrote:
>I have a friend with a Toshiba laptop who called me this morning
>with a problem with the modem. The modem would not dial out and the
>error message was that the dialing software could not access the
>modem because it was in use by another device. The modem has worked
>previously and no new devices have been installed. We tried
>deleting the modem and reinstalling it but got the same error
>message. The software is installing it on Com-3. We tried the
>manual install and it would not let us select another port other
>than Com-3. I think the problem is an IRQ conflict but I can't find
>where the IRQs are listed. BTW, in Device Manager, it states there
>are no conflicts.
>
>Norton Anti-Virus says that there is a possible(?) clandestine
>script accessing the modem and but the Norton message does not give
>any directions on how to fix it.
>
>The operating system is WinXP. The laptop operates at 2.4 GHz and
>there is at least a gig of ram and plenty of hard disk space.
>
>Could it be a virus causing this problem? If so, what can we do
>about it? If not, what else could be causing this problem and what
>can we do to fix it.
>
>Thanks...
>
>Loy
>
> The NOSPIN Group Promotions is now offering
> Mandrake Linux or Red Hat Linux CD sets along
> with the OpenOffice CD... at a great price!!!
> http://freepctech.com/goodies/promotions.shtml
The NOSPIN Group has added a new feature on our website,
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Visit our sister website at http://nospin.com
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