Mobile telephony for
people with disabilities
-A guide to choosing a mobile phone
NFTH 1/2004
The Nordic Forum for Telecommunication and Disability

Mobile telephony for people with disabilities - A guide to choosing a mobile
phone
NFTH 1/2004
© NFTH - The Nordic Forum for Telecommunication and Disability 2004
Written by:
Mogens Høeg, Danish Centre for Technical Aids for Rehabilitation and Special
Education, Denmark
Bitten Rasch, TDC, Denmark
Svein Egil Ruud, Telenor, Norway
Vigdis Jynge, National Insurance Administration, Norway
Connie Zäll, NFTH Secretariat, Denmark

Preface
The Nordic Forum for Telecommunication and Disability (NFTH) is a
working party founded in 1987 that works on behalf of NSH (Nordic
Cooperation on Disability) under the Nordic Council of Ministers.
The aims of NFTH are to deal with issues relevant to disability in the field
of telecommunications and to support efforts made in the Nordic countries
to integrate disabled people into the information society. NFTH does this by
producing recommendations and guidelines that address current and future
problems in the new information society.
The types of tasks NFTH works with are activities relevant to the entire
Nordic region. These tasks are of such character that a combined effort can
have a decisive, long-term effect.
In NFTH, each of the Nordic countries is represented in more or less the
same way through a representative appointed by the dominant national
telecommunications company, one appointed by the Ministry for Social
Affairs, and one appointed by the telecommunications authority in the
country in question.
NFTH holds meetings twice a year.

Table of contents
1. What is a mobile phone?
............................................................................
5
2. Definitions
............................................................................
..................... 5
3. Why the interest in mobile phones?
........................................................... 6
4. How do you use a mobile phone?
............................................................... 6
What functions does a mobile phone have?
.....................................................7
5. Mobile networks
............................................................................
............ 7
NMT (Nordic Mobile Telephone)
......................................................................7
GSM 900/1800 (Global System for Mobile Communications)
............................8
6. UMTS (Universal Mobile Telecommunications System)
or 3G (3rd generation)
............................................................................
.... 8
7. Recommendations
............................................................................
........ 9
mobility in your hands and arms
- when choosing a mobile phone if you have reduced strength and
....................................................................9
-when choosing a mobile phone if you have uncoordinated movements
............10
are deaf or deaf-blind
- when choosing a mobile phone if you have a hearing impairment,
............................................................................
........11
-when choosing a mobile phone if you have a visual impairment
......................12
cognitive functions
- when choosing a mobile phone if you have a disability affecting
............................................................................
...........13
8. Phones with special functions
.................................................................... 14
Phones with GPS (Global Positioning System)
................................................14
Phones with GPS (Global Positioning System)/Benefon
...................................14
Phones developed for people with visual impairments
.....................................14
9. Services/functions available in many GSM phones
..................................... 15
Mobile chat
............................................................................
.....................15
MMS
............................................................................
..............................15
JAVA programs
............................................................................
................15
Textphones in the GSM network
....................................................................16
10. Services external to the phone
....................................................... 16
Card readers for SIM cards
...........................................................................1
6
Mobile E-mail
............................................................................
...................17
Receive MobileMail as SMS
.........................................................................17
Send MobileMail as SMS
............................................................................
.17
MobileMail via WAP
............................................................................
..........18
(Mobile Answering Service E-mail)
MobileMail read out from Mobile Answering Service
................................................................18
MobileMail printed as a fax
............................................................................
18
MobileMail with an e-mail program
..................................................................18
11. Links
............................................................................
.............................. 19

NFTH 1/2004
1. What is a mobile phone?
Mobile phones can be used to make telephone calls and receive and send
messages. Mobile phones also have many other functions.
They can be difficult to use for people with visual or hearing impairments
or motor or cognitive limitations.
This guide will look at some of the possibilities and limitations users
should
be aware of before using a mobile phone. It will also outline how to exploit
the possibilities of the entire mobile network, not just those of mobile
phones.
Services described in this document include the internet, e-mail, SMS,
MMS, GPS, Chat, WAP, voice messages and JAVA programs.
2. Definitions
WAP
WAP means ”Wireless Application Protocol”. This is generally used to get
information from the internet.
SMS
SMS means ”Short Message Service”. It is used to send and receive short
text messages.
MMS
MMS means ”Multimedia Messaging Service” and is used to send and
receive complex messages consisting of images, sound and text.
GPS
GPS means ”Global Positioning System” and allows the phone to be located
to within a few metres.
Voice messages
Voice messages are SMS messages that can be sent so that they are
automatically read out to the recipient.
JAVA
Java™ technology is used to create games and advanced programs.

NFTH 1/2004
3. Why the interest in mobile phones?
Mobile telephony gives everyone the opportunity to communicate without
being dependent on location, i.e. outside the fixed telephony network. Many
people find mobile phones useful, and for some people with disabilities, a
mobile phone can be a necessity in certain situations.
The choice of mobile phone and mobile phone service can be significant for
whether – and how – you can use a mobile phone. First and foremost a
mobile phone can give you security, which gives you greater opportunities
to cope on your own. Here are a few examples.
If you have problems finding your way around, having a mobile phone can
be an advantage because you can call for help and relatives and other
people can call you to make sure you are all right.
Many people feel afraid of going out alone into the countryside. A mobile
phone can help lessen this fear.
A mobile phone can be used to make emergency calls or to call for
assistance in many situations.
It can help meet communication needs in situations where public payphones
cannot be used.
The aim of this guide is to help you choose the best type of mobile phone
for
your needs.
It is intended for people with disabilities and those involved in choosing
mobile telephones for people with disabilities.
4. How do you use a mobile phone?
There are GSM phones and NMT phones. There are also satellite phones,
which are not covered by this document.
After inserting the SIM card in a GSM phone, you switch it on. There are
always visual and in some cases audible feedback to tell you that the phone
is now on. After that, you enter your PIN code and you will see on the
display – and sometimes hear through one or more ”beeps” – whether the
code has been accepted. On the display you can see if there is network
coverage, which you will need if you are going to use the phone.
NMT mobile phones do not have SIM cards or PIN codes. You simply
switch them on.
After that, GSM and NMT phones work in the same way.
The phone is now ready to use. To make a call, you key in the desired
number.
After that, you call the number (”lift the receiver”) by pressing a certain
key.

NFTH 1/2004
What functions does a mobile phone have?
Most mobile phones have several advanced functions, but you can also just
use the most basic functions such as calling, receiving calls and one- or
twotouch
memory dialing (where you only press one or two keys to dial an
entire phone number).
It is a good idea to explore the individual phone’s options. For example,
most phones enable you to make calls to numbers on the call list, which
means you can call the last number called – and in some cases the last
several numbers – by pressing a single key followed by ”lift the receiver”.
Many phones enable voice dialing, so that when you browse the address
book, the name of the current person is read out and if you repeat the name
that person is automatically called. See the individual phone’s user manual
for more details.
Mobile phones run on rechargable batteries. The capacity of the batteries
varies.
There are a number of different payment systems for mobile phones, for
example through a contract like a traditional telephone, with pay-as-you-go
vouchers that you can buy in shops/newsagents and cannot be used abroad,
or pay-as-you-go via the internet.
5. Mobile networks
From a technical point of view, there are currently two different mobile
telephone systems: NMT 450/900 and GSM 900/1800.
There are also plans for introducing a third system for mobile
communication. This is called UMTS or 3G.
NMT (Nordic Mobile Telephone)
NMT can only be used within and between the countries using the network.
NMT 900 has been phased out in Sweden, Finland, Norway and Denmark.
Only Greenland and Iceland have kept the system. NMT 450 is still used in
Sweden. The network covers a larger geographical area than any other
mobile telephone network in Sweden and is therefore used in particular by
people in sparsely populated areas. In recent years, the system has
undergone some technical upgrading, and there are currently no plans to
phase it out. However, the network’s licence runs out on 31 December
2004, and the Swedish National Post and Telecom Agency is in the process
of investigating whether the licence can be renewed or if there is any
interest
in another system on the 450 network.
You can get more information on coverage from the telecommunications
authorities or telecommunications companies.

NFTH 1/2004
The NMT system is completely dependent on the quality of radio
connections. This is why speech from an NMT phone usually sounds worse
than that from an ordinary phone and calls may be subject to interference.
GSM 900/1800 (Global System for Mobile
Communications)
The GSM 900/1800 systems cover the most part of the Nordic countries
and most other countries in the world. (The 1900 band and special phones
are used in the United States.) You can get more information on coverage
and the networks used from the telecommunications authorities.
Speech quality in the GSM network is generally good. The signal from
GSM phones can cause interference in hearing aids. Such problems occur
less frequently with new digital hearing aids.
It is also worth mentioning that you can access the emergency services by
dialing 112 even if the SIM card is not in the phone, the pay-as-you-go card
is empty or the PIN code has not been entered. Some – but not all –
operators offer emergency calls giving the location of the phone using
coordinates. You can get more information from your service provider.
6. UMTS (Universal MobileTelecommunications System) or 3G
(3rd generation)
3G is a designation for UMTS, which stands for ”Universal Mobile
Telecommunications System”. UMTS is a part of the International
Telecommunications Union (ITU) vision for a global ”family” of third
generation (3G) mobile telephony systems.
UMTS primarily enables radio transfer between mobile phones and the
mobile network. The technology allows for a higher transfer speed and
more flexible use of frequency resources. 3G will promote the convergence
between IT, media, telecommunications and content suppliers.
UMTS is supported by standardisation bodies in Europe, Asia and America,
and it is therefore expected that the number of countries covered by UMTS
will far exceed the number currently covered by GSM. UMTS is designed
as a direct successor to today’s GSM/GPRS technology, and consequently,
many services will work using both technologies.
Out of the three types of system being standardised (i.e. WCDMA-DS, MC-
CDMA and UTRA TDD), Japan and Europe want to introduce WCDMA-
DS in a strategy to take the lead through superior service.
In the outdoor mobile environment, UMTS will have a speed of 128–384

NFTH 1/2004
kbit/s. Depending on the services in use, packet switching (calls that are
compressed before being sent and ”unpacked” when they reach the recipient)
or circuit switching (direct connection whereby sound and images
reach the recipient at the same moment as they are sent) is used. In the
first
phase, the maximum transfer speed for packet-switched traffic will be 384
kbit/s, while circuit-switched traffic will be limited to 64 kbit/s, which
corresponds to the current ISDN speed. In due course, it will also be
possible to run in real time through a packet-switched connection. In
UMTS, the transfer quality is adapted to use or the services in use.
Most GSM services will also be available in UMTS, with the addition of
completely new types of services that can be achieved due to a higher data
transfer speed. A good example is the development from SMS to multimedia
messages (MMS), which enable you to send combinations of still images,
short video sequences and sound, for example. It is anticipated that the
possibility of transferring live images and multimedia communication will
lay the foundations for entirely new combinations of services and designs.
7. Recommendations
-when choosing a mobile phone if you have reducedstrength and mobility in
your hands and arms
Mobile phones are generally becoming lighter and smaller, which can be an
advantage if you have reduced strength in your hands and arms. But there
are also some people who need a phone of a certain size and weight. At the
same time, phones have become shorter, which may cause problems when
you want the phone to reach your ear.
We recommend that the mobile phone fulfils these requirements:
• The phone should be able to lie steady on a table – not roll over or
rockfrom side to side – while you are pressing its keys (you might want to
try
using a different battery with a flat back).
• The keys should not be too small or too hard and they should be of
acertain height over the phone itself. You should easily be able to feel
whether the keys have been activated; otherwise, you will use more
strength than necessary to press the keys.
• Memory dialing should at the most require you to press three
keys(including ”lift the receiver”)
• Display that allows you to increase the text size and that has good
illumi-
nation and contrast.
• Heavy or light depending on individual needs
• Large or small depending on individual needs

NFTH 1/2004
The mobile phone should also have the following functions:
• The phone should have a ”loudspeaker” function
• Some phones have a function that allows you to press any key to ”lift
thereceiver” when answering a call. This can be useful if you cannot get
hold
of the phone and find the right key to ”lift the receiver” quickly enough.
This function is called ”any key answering”.
• Option for voice-activated calls
• Voice-activated menu selection where possible
-when choosing a mobile phone if you haveuncoordinated movements
A lighter, smaller phone can be an advantage if you cannot coordinate your
movements, but some people require a phone that is of a certain size and
weight. The phone should also be reasonably robust.
We recommend that the mobile phone fulfils these requirements:
• It should be able to lie steady on a table – not roll over or rock from
sideto side – while you are pressing its keys (you might want to try using a
different battery with a flat back).
• Phones without ”flaps” (covering the keypad) are preferable, as the
flapoften gets in the way.
• All keys and functions should be located on the phone’s upper surface
(keypad side) so that you can use it when it is lying on a table.
• There should be an area on the keypad side where you can place yourfingers
without accidentally activating keys.
• Memory dialing should at the most require you to press three
keys(including ”lift the receiver”)
• The signs on the display should be clear so that you can check whetheryou
have pressed the right keys. You should also be able to do this if the
phone is on a table
• Some phones have a function that allows you to press any key to ”lift
thereceiver” when answering a call. This can be useful if you cannot get
hold
of the phone and find the right key to ”lift the receiver” quickly enough.
This function is called ”any key answering”
• The phone should have a ”loudspeaker” function
• Display that allows you to increase the text size and that has good
illumi-
nation and contrast.
• Heavy or light depending on individual needs
• Robust

NFTH 1/2004
The mobile phone should also have the following functions:
• You should easily be able to feel whether the keys have been activated; it
is also an advantage if the keys are of a certain size, height and
orientation.
It is then easier to notice whether a key has been activated, which reduces
the chance of pressing incorrect keys. For the same reason it is also
important that there is a reasonable distance between the keys.
• Voice-activated calls where possible
-when choosing a mobile phone if you have a hearingimpairment, are deaf or
deaf-blind
Try the mobile phone without your hearing aid to find out whether you can
hear properly.
Try the mobile phone with your hearing aid in the M position (if it can be
set to the M position) to find out whether you can hear properly. If the
hearing aid has a coil, it should be put in the T position.
If the volume is too low with the hearing aid in the M position, you should
get a
telecoil for your mobile phone. Not all mobile phones have a telecoil as an
accessory. You can buy telecoils for certain types of mobile phone. If you
think
you will need an external telecoil, choose a mobile phone you can connect
one to.
Not all hearing aids can be used with a telecoil. Some hearing aids can
automatically be connected to the telecoil in the phone, but cannot
automatically
be connected to other larger telecoils. Your hearing aid supplier will know
how your hearing aid works with telecoils. Find out about the hearing aid’s
possibilities and limitations when used with the mobile phone you have
chosen.
There are telecoils that can be connected directly to the hearing aid for
certain types of cochlear implant. You should check that the cochlear
implant is compatible with the telecoil and make sure that the microphone,
cable and telecoil are able to communicate.
Signals from GSM phones can cause interference in hearing aids. Many of
the new digital hearing aids have protection against GSM interference.
Choose a mobile phone that does not give interference in your hearing aid
and that can easily be used with a headset or telecoil. You should therefore
try out the phone along with your hearing aid before you make your choice.
We recommend that the mobile phone fulfils these requirements:
• Has adjustable volume
• Can be connected to a telecoil Can be used with a hearing aid in the T
position.
• Has a vibrator function
• NMT mobile (in countries where this network is still used). The signalfrom
NMT phones does not cause hearing aid interference.

NFTH 1/2004
The mobile phone should also have the following functions:
• Audible feedback (e.g. a ”beep” when the phone is switched on, threebeeps
when it has gained network access, etc.) should also be described on
the display so that it is clear what the phone is doing.
-when choosing a mobile phone if you have a visualimpairment
The functions of mobile phones are based on the user being able to read the
display. However, some mobile phones give more audible feedback in the
form of various ”beeps” than others, which can be an advantage if you
have a visual impairment. Also, certain phones are easier to use without
using the display than others. There are mobile phones with braille/address
book and additional accessories.
We recommend that the mobile phone fulfils these requirements:
• The phone should give clear – and different numbers of – ”beeps”
-when it is switched on or off
-when the PIN code is accepted or rejected (GSM phones only)
-when the phone gains network access
• There should be a tangible ”dot” in the centre of the number 5 to make
iteasier to find your way around the keypad
• You should clearly be able to feel the outline of each key, for example by
each individual key having a certain height over the phone’s cover and
there being a reasonable distance between keys.
• Display that allows you to increase the text size and that has good
illumi-
nation and contrast.
The mobile phone should also have the following functions:
• The group of numerical keys (i.e. 1–9, 0, *, #) and the group of
functionkeys (e.g. on/off, memory dialing, menu selection) should be clearly
separated to help you find your way around the keypad.
• Keypad lock, which prevents you from pressing a key and
accidentallychanging the phone’s functions. This should also be visible in
the display. It
is an advantage if the keys are of a certain size, height and flexibility so
that you can feel when the keys are activated.
• Tactile marking with keys of different shapes can help when you want to
find your way around the keypad. For example, it is useful when the ”turn
up/down” keys are marked with a triangle with its tip upwards for ”turn
up” and the opposite for ”turn down”. Another helpful feature is simply

NFTH 1/2004
when the on/off key has a different shape from the other keys. On the other
hand, decorations in relief can be confusing as they are immediately
perceived as keys but cannot be pressed.
• Voice-activated calls and phone book with voice function
• SMS read out
-when choosing a mobile phone if you have a disabilityaffecting cognitive
functions
The term ”disabilities affecting cognitive functions” covers a wide range of
diagnoses such as age-related cognitive disabilities, learning disabilities
and
brain damage. It is therefore very difficult to generalise about these user
groups as their needs can be widely varying.
However, one thing they often have in common is that written language
presents a problem and written communication is difficult to access.
We recommend that the mobile phone fulfils these requirements:
• The text on the display should be clear and easy to read.
• It should be possible to add pictures of people next to their phone
numbers.
• The keypad should be as simple and logical as possible. Keys of
differentcolours and shapes etc. help you to remember and understand what
the
individual keys are for.
• You should easily be able to give callers personalised ringing tones.
• Display that allows you to increase the text size and that has good
illumi-
nation and contrast.
• A manual that is easy to understand
Other comments:
• Many phones will probably be too complicated to use. It is therefore
important that you test the phone, preferably over a few days.
• If you have problems remembering codes, it may be worth turning off thePIN
code function so that you no longer need to enter it each time you
switch on the phone.
• The mobile phone can be equipped with a keypad shield that covers keysthat
you are not going to use.
• You should turn off any functions that you do not wish to use.

NFTH 1/2004
8. Phones with special functions
Phones with GPS (Global Positioning System)
Some mobile phones have inbuilt or external GPS (Global Positioning
System) receivers. The GPS receiver picks up navigation signals from
satellites and converts these signals into an accurate position in the
phone,
so you can get information on where the user is. By calling the phone, its
position is sent back to a control centre, where you can get directions to
and information on the exact position of the phone.
The Nokia 9210/9210i with GPS module is equipped with a graphic colour
screen, and the user is able to see on the map where he or she is. These
phones are ideal for wheelchair users and others who need to call for help
quickly and tell people exactly where they are. The phone can also be used
as a personal safety alarm.
Phones with GPS (Global Positioning System)/Benefon
Benefon supplies two phones that work together in using GPS for
positioning. One of these is called Benefon ESC, which can show maps
accessible via the internet, and the other is called TRAC. These phones can
be used together when you want to keep track of where a person is. The
person you wish to keep track of is equipped with TRAC, and the person
who is supervising them has ESC. You can also define a geographical area
within which the person with TRAC can move freely. When the person goes
outside this area, an alarm is activated and sends positioning details to
the
person with the ESC phone. In this way, you can find a person who has
gone outside his or her defined area.
If you want to use an alarm company, TRAC is recommended as it is
equipped with its own alarm button.
Phones developed for people with visual impairments
Alva MPS is note tool/notebook specially developed for braille users that
also works excellently as a mobile phone. To use the phone functions, the
user must have their own SIM card or contract with an operator.

NFTH 1/2004
9. Services/functions available in manyGSM phones
Mobile chat
Mobile chat is based on standard SMS. All previous messages written by both
people are visible in the display. Chat messages are not stored on the SIM
card.
With the chat function you can have a better conversation than with
individual messages. You can also chat via WAP, for example, but this
works in a slightly different way. For example, chat via WAP is an online
function, but Mobile chat is an offline function and you pay for each
individual message.
MMS
Multimedia Messaging Service (MMS) is a messaging service in the mobile
network. MMS is very similar to SMS, allowing you to automatically send
text, speech and images from one phone to another with no time delay.
MMS also supports e-mail addressing, so that messages can also be sent by
e-mail. Apart from the well-known text content in SMS, a single MMS
message can contain still images, speech and sound clips and later also
video clips etc. An MMS is not a text file with an attachment. It is bearer
independent and not limited to only the GSM or WCDMA networks.
Nokia Multimedia Terminal Gateway (TGW) supports phones that cannot
receive MMS messages. The recipient terminal is identified as a non-MMS
phone, and instead of sending the MMS message to the phone, it is stored
on a website. A text message with the address of the website is sent via
SMS to the non-MMS phone.
MMS messages can also be sent from the internet, for example from
operators’ websites. You log in with a username and password and can
choose to send MMS messages.
With a mobile phone with WAP facility you can get access to information
and services stored in WAP format on the internet.
A mobile phone with dictaphone function allows you to record information
such as names, addresses you need to remember and even shopping lists. You
also have access to exactly the same services as on an ordinary GSM phone.
JAVA programs
Java technology allows you to get more out of your mobile phone. There
are a wide range of programs to choose from depending on your personality
and lifestyle. These include personal organisers, travel-related programs
and information tools, not forgetting interactive games.

NFTH 1/2004
To avoid the problems that often arise when trying to create programs that
can be used in all kinds of units, the Java 2 platform is available in three
versions:
• Java 2 Enterprise Edition (J2EE) is designed for demanding server
solutions.
• Java 2 Standard Edition (J2SE) is used in desktop computers.
• Java 2 Micro Edition (J2ME) is specially designed for small
electronicdevices aimed at users, such as mobile telephones. This adaptation
of the
platform means that the right functionality is available for each individual
type of unit.
Phones are delivered with a limited range of pre-installed programs such as
a calendar, a clock and simple games. Java technology changes this by
enabling new programs to be installed in the phone. Examples of Java
programs are games, fitness diaries, language guides and map programs.
Here are some examples of Java programs.
• Entertainment: games, virtual pets, animation, composing function, karaoke
• Planning daily activities: shopping lists, tools for household budgeting,
sport diaries
• Travel: zoomable map of the London Underground, currency converter,
English-Spanish restaurant dictionary, world clock
• Information tools: news and finance information with just one click,
optimised search engines
Textphones in the GSM network
Today there are solutions that enable textphones to be used in the GSM
network. You have to use special solutions that only a few operators offer.
Check with your operator to see if they offer this service.
10. Services external to the phone
Services external to the phone include card readers for SIM cards and
Mobile E-mail.
Card readers for SIM cards
Mobile phones’ SIM cards contain a great deal of data including roaming
partners, phone numbers, SMS messages, PIN codes and blocking of certain
phone numbers. All this data can be entered directly using the phone’s
keypad and is saved on the SIM card.

NFTH 1/2004
However, the compact keypad and display of mobile phones has made
entering names, numbers and other relevant data difficult to such an extent
that it is often necessary to use aids.
For many users such as blind people, people with visual impairments and
those with reduced motor functions, it is difficult to exploit the
possibilities
offered by mobile phones. This means that not everyone uses the SIM card’s
facilities to the full. In the SIM card, there are ways to make the phone
easier to operate, improve speech quality and block the phone for calls to
numbers that you for one reason or another do not want to be able to
access along with several other features.
A SIM card reader can be a way of accessing these functions. An example
of such a card reader is Chipy 2000, which can be used by anyone who can
use a computer.
Chipy 2000 is a card reader with which you can read and write data from the
computer to the SIM card. It can program the phone with the required data,
including phone numbers, names, SMS templates, the cheapest roaming
partners when abroad, and blocked numbers/non-geographic numbers.
These options are available regardless of the type of phone as the SIM card
has its own standard, and it is easier to navigate in the phone if you have
a
large screen instead of a two-line display on a mobile phone.
You can also print out the various types of information if you need to.
It is important to state whether you will be using Chipy with a desktop or a
portable computer.
Mobile E-mail
MobileMail is accessible via the internet, WAP, SMS and Mobile Answering
Service. E-mail can be printed out as a fax.
Receive MobileMail as SMS
The simplest form of e-mail for mobile phones is to be notified by SMS
when you have received an e-mail. You can decide yourself which e-mail
account you wish to be notified of.
With MobilMail Standard you have to activate notification yourself. If you
have a contract offering MobileMail Extra, notification is automatically
activated when you order the service.
Send MobileMail as SMS
With MobileMail you can send e-mail as an SMS. You can do this by
sending the following type of text message: To ”e-mail address” ”text” to
your own service number.

NFTH 1/2004
For example, if you want to send the message ”I’ll be home at 4 p.m.” to the
e-mail address [log in to unmask] you write the following:
To [log in to unmask] I’ll be home at 4 p.m.
The message is then sent to your own service number.
Contact your mobile operator for more information.
MobileMail via WAP
With a WAP phone you have full access to e-mail directly from your phone.
Contact your mobile operator for more information.
MobileMail read out from Mobile Answering Service
(Mobile Answering Service E-mail)
When the Mobile Answering Service E-mail service is activated, e-mail can be
read out after you have listened to the ordinary voice message. First, the
sender
and subject are read out and after that, you can listen to the entire
e-mail.
MobileMail printed as a fax
From WAP and Mobile Answering Service E-mail you can print e-mail on
any fax machine. Using WAP choose the e-mail you want to print out, click
on Select and then Print and the fax number. How successfully this works
can differ slightly depending on the operator. To print from the Mobile
Answering Service, press 2 when the sender and subject have been read out.
Then enter the fax number.
MobileMail with an e-mail program
MobileMail can also be used in conjunction with an e-mail program
(Outlook etc.) on a PC or mobile phone.
Check with your operator to see if the facilities mentioned above are
available in their network and can be used with your mobile phone, and
how the individual facilities work in relation to the service number, etc.

NFTH 1/2004
11. Links
Links to examples of phones with GPS:
http://www.benefon.com/products/index.htm
http://www.nokia.com/nokia/0,4879,4234,00.html
SIM card readers:
In Denmark: www.chipy.dk
In Norway http://www.psx.no/
Link to database with information on telecoms products:
www.hmi-basen.dk
Tests of mobile phones:
Denmark
User magazines in Denmark regularly test some of the most popular mobile
phones for general user-friendliness and may help you choose the right
phone for you.
http://www.fi.dk/test/telefoni/mobiltelefoner_2002/
Finland
http://www.kuluttajavirasto.fi/
Norway
http://forbrukerportalen.no/ N.B. This costs around NOK 30.
Sweden
TCO (the Swedish Confederation of Professional Employees) has established
a labelling system for mobile phones that takes into consideration
ergonomics, ecology and emissions. TCO’s requirements are used as a
benchmark by the Swedish Agency for Public Managment government
when evaluating products for people with disabilities.
http://www.tcodevelopment.com/
These links were last updated on 5 July 2004 and are subject to change.

NFTH secretariat
v/ Hjælpemiddelinstituttet
P.P. Ørums Gade 11, bygning 3
DK-8200 Århus C
Tel. +45 87 41 24 15
E-mail [log in to unmask]
Internet www.nsh.se/nfth.htm


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