In control panel select 'sound and audio devices'. Now select the
'voice' tab. The second option is voice recording. There will be a
scroll bar. The device for her microphone should be selected as the
default. Click on 'volume' and in the box that opens set the volume with
the slider bar and put a check in 'select'. Leave the other boxes empty
and close this window. Now click 'test hardware' and follow the wizard.
If she has a sound card then there should be a microphone jack on the
card itself in the back of her machine. It will be marked with a little
mic next to where she plugs in her speakers.
Try these and let me know if they work or not
Mick
Ray Campbell wrote:
>Hello:
>
>I received a call from a lady who is having problems getting her
>microphone to work. She tried a different mic in her computer and it
>doesn't work. Also, we checked the mic volume settings and the checkbox
>you come to when you tab away from the mic volume setting shows it's not
>checked, which I believe is the correct setting.
>
>Does anyone have any ideas why this mic isn't working? She's trying to
>use the mic plugged into the mic jack on the front of her computer. Is
>there a way that one can disable the front jacks inadvertently?
>
>Thanks,
>
>
>
>Ray Campbell, HelpDesk Technician
>Adaptive Technology Center
>Chicago Lighthouse for People Who Are Blind or Visually Impaired
>1850 W. Roosevelt Road
>Chicago, IL 60608
>312-997-3651 (Voice/Relay) or
>888-825-0080 (voice/Relay)
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>AIM Screen Name: tclhelp
>
>
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