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Date: | Fri, 14 Nov 2003 12:39:32 +1300 |
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Emie, I'd be more curious as to what the customer had recently done with or to his machine. That's assuming it's been running normally up until recently?
It'd be pretty unusual for hardware-related behaviour like that to pop up out of the blue, unless the BIOS had been radically altered by the customer, the machine had been subject to a power surge or the ram had been changed to a type that's unsuitable.
Ian Porter
Computer Guys Inc.
Arrowtown
New Zealand
[log in to unmask]
The NOSPIN Group
http://freepctech.com
----- Original Message -----
From: Emie
Subject: [PCBUILD] BIOS Error Beep
... a walk-in customer brought his WinXp
Home Desktop system, 512 MB SDRAM, 40 Gig HD CD/CDR-W for the following
complaints: intermittent screen freezing, intermittent mouse cursor 'jumpy'
then sticking til it freezes, keyboard unresponsive, then back to normal.
The problem goes in a cycle. Customer noticed when mouse cursor left idle
on screen awhile, an hour-glass appears for a second and disappears, program
appears jerky (on the screen) when mouse is acting up.
When I hook up the CPU for a test, a 3-long beep code was heard. I cannot
exactly remember if the error-beep was for a RAM failure or was it video
card failure error? (BIOS= AMI) Can someone straighten me out on this
question? (I know AMI, Award, Phoenix, IBM, etc., all have different error
beep indications.) I apprciate the help guys!
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