As per a suggestion from John, I checked the Lexmark site and didn't get
much help for my particular problem. However, I now have more information.
To refresh everyone's memory, the problem is that the rubber roller that
advances the paper as it is printing does not move. All the gears seem to
be turning, the paper advances INTO the printer, and the rollers to eject
the paper from the printer appear to be working, but the advance rubber
roller does not move.
Upon closer inspection, the plastic gear on the shaft that the rubber
rollers are on appears to be cracked, center to outer edge (like the first
cut in a pizza.) Assuming this is a compression fitting, a crack would
explain why the roller isn't moving, even though the gear is. (And why I
can move the rollers and the gear doesn't move.)
So, have any of you had this kind of problem? Does this sound like a valid
diagnosis? And, most importantly, is it worth trying to order a gear from
Lexmark? At first blush, I thought I could access the gear by removing two
screws, but it's going to be more difficult than that. Is this worth
messing with?
William Closure
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