Hi.

My client tried "Save Target As" and says she can't get that to work
either.  I thought of Save Target As when I left work last night.  Also
remember, "Save Target As" only works when you've got a link to download
something.  Sometimes, you have to click or hit enter on a button to do
a download, so "Save Target As" won't work.  So, we still need to find
and fix the mystery setting in IE 7.

Thanks,

Ray Campbell, Help Desk Technician
Adaptive Technology Center
Chicago Lighthouse for People Who Are Blind or Visually Impaired
1850 W. Roosevelt Road
Chicago, IL  60608
312-997-3651 (Voice/Relay) or
888-825-0080 (voice/Relay)
[log in to unmask] 
AIM Screen Name: tclhelp 

-----Original Message-----
From: Flor Lynch [mailto:[log in to unmask]] 
Sent: Tuesday, August 21, 2007 6:45 PM
To: Ray Campbell
Subject: Re: [VICUG-L] Downloading AVG

It doesn't happen on all files to be downloaded, but it may ... on this
occasion... go into the context menu and use save target as...  (This is
fairly basic tech support knowledge.  In fact, Save Target As usually
works more reliably than merely downloading using save-as.)

----- Original Message -----
From: "Ray Campbell" <[log in to unmask]>
To: <[log in to unmask]>
Sent: Tuesday, August 21, 2007 10:31 PM
Subject: [VICUG-L] Downloading AVG


Hello All:

I'm working with someone who wants to download the AVG Free Edition
Version 7.5.  She's got Windows Internet Explorer Version 7.

When she clicks on the link to do the download, all she gets is the
check box about closing the dialog box when the download completes and
the cancel button.  She doesn't get the run or save buttons.

I remember seeing this problem before and I do not know which setting I
changed to fix it.  Any help with what setting in IE 7 to check and
change for downloading files so my client can download AVG would be
appreciated.

Thanks,



Ray Campbell, Help Desk Technician
Adaptive Technology Center
Chicago Lighthouse for People Who Are Blind or Visually Impaired
1850 W. Roosevelt Road
Chicago, IL  60608
312-997-3651 (Voice/Relay) or
888-825-0080 (voice/Relay)
[log in to unmask]
AIM Screen Name: tclhelp


    VICUG-L is the Visually Impaired Computer User Group List.
Archived on the World Wide Web at
    http://listserv.icors.org/archives/vicug-l.html
    Signoff: [log in to unmask]
    Subscribe: [log in to unmask]


    VICUG-L is the Visually Impaired Computer User Group List.
Archived on the World Wide Web at
    http://listserv.icors.org/archives/vicug-l.html
    Signoff: [log in to unmask]
    Subscribe: [log in to unmask]