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Subject:
Information on September 24 webcast
From:
Audrey Gorman <[log in to unmask]>
Reply To:
EASI's Library Accessibility Discussion List <[log in to unmask]>
Date:
Fri, 12 Sep 2003 11:28:09 -0500
Content-Type:
text/plain
Parts/Attachments:
text/plain (66 lines) 
Please excuse duplicate postings. Thought you might be interested in this one.

............................................................

JESSE WHITE, Secretary of State and State Librarian and the Illinois State
Library present....

CUSTOMER SERVICE FOR PEOPLE WITH DISABILITIES (PWDs)
WEBCAST

Wednesday, September 24, 2003
10:00 am to 12:00 noon CST

Connect to the Internet to view this Webcast

-Audrey Gorman of Access for All, former Director of the American Library
Association's Roads to Learning Initiative, will provide an overview of
diversity, people with disabilities (PWDs) and customer service.

-Libraries want to provide the best possible service to all patrons, but
many librarians are unsure about how to assist people with disabilities and
other underserved groups.

-This Webcast will provide comprehensive information about diversity, PWDs
and customer service and help libraries integrate these issues into their
daily practices.

There is no charge to view this program, but you must have the latest
version of RealPlayer installed on your PC. Directions for downloading
RealPlayer will be sent to you via e-mail with the URL for the Webcast.

Please register by Monday, September 22. The URL for this Webcast and
directions on how to download RealPlayer will be sent to you via e-mail.

To register, please send:
Name
Institution
Mailing Address
E-Mail Address
to Jill Heffernan at the Illinois State Library. Jill can be reached by
e-mail at [log in to unmask] or fax the above information to 217-782-1877.

If you have questions, please call 217-782-7848.

..........

To pose questions to be answered on the webcast, you can contact the presenter at:
Audrey J. Gorman
Access for All
Naperville, IL USA
[log in to unmask]
1-630-661-9062
http://www.accessall.net

---------------------------
September online courses on accessible information technology:
Barrier-free Information Technology http://easi.cc/workshops/adaptit.htm
Advanced Barrier-free Web Design http://easi.cc/workshops/advwbsyl.htm
LD and Information Technology http://easi.cc/workshops/ld.htm
EASI Home Page http://www.rit.edu/~easi
CCourses and Clinics http://easi.cc/workshop.htm
Check the EASI Library Web http://www.rit.edu/~easi/lib.htm
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