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Thu, 3 Jul 2003 17:42:16 -0400 |
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<<Disclaimer: Verify this information before applying it to your situation.>>
Attn: Patrick Lenow, Dir. Public Relations
I am following the "string" of messages relative
to your omelette recipe, on the internet,
with interest.
I am a customer of your Saugus, MA store
I have ordered my share of your omelettes
please note that I am a celiac and are disturbed
that I wasn't informed that they could contain
gluten, in addition to just eggs.
I think that you could simply inform customers
that they can have "simply eggs" and of course
you would have to be careful of contamination.
A slight problem for Ihop...no question; but look
as a case in point The restaurant chain OUTBACK
They have made slight changes in their menu, as
well as simple information from a knowledgeable
staff. Now they have built an enthusiastic following
from the million and a half celiacs in the US
as well as their families.
The cruise line Norwegian Lines recognising the
large market also has made the small changes
& information for a safe dining experience
Ralph Greenberg
*Support summarization of posts, reply to the SENDER not the Celiac List *
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