I am not a Jaws user but hope this may help. With the new Norton anti
virus outgoing email is scanned however a small box appears in the right
lower corner of the screen instead of the large box that appeared in the
middle of the screen previously. This small box appears then disappears
quickly. To ensure that your incoming/outgoing mail is being scanned
open Norton. On the main dialog box there are two tabs at the upper left
corner. One is 'live update' and the other is 'options'. Click on the
options tab. On the left of the dialog box that appears are 3
categories. They are 'system', 'internet', and 'other'. Under the second
category, internet, the first subcatagory is 'email', click it. On the
right of the dialog box there is a menu. The first option is 'what to
scan'. Put a check in the two boxes that are there. The two boxes are
scan incoming and out going email.

Going back to the left of the dialog box in the second category where
email is you will find 'live update'. Click on it. On the right your
first option is: How to stay updated. Put a check in the only box that
is there - enable automatic live updates. The second category on the
right is 'How to keep your virus protection updated'. Put a check in the
first box labeled 'apply virus protection updates'. Directly under that
option put a bullet (dot) in the first option 'apply updates without
interrupting me'. Now click 'ok' at the bottom of the dialog box.

By doing these things your machine will scan your incoming and outgoing
email plus download and instal any updates without interfering with what
you may be doing on your pc. You can also run live update at anytime by
clicking on the first tab in the upper left corner of the main screen
labeled 'live update'.

Mary carlyle wrote:

>Hello Everyone!
>
>I am a Jaws computer user and I am using version 4.0.  I would like to
>know, if anyone out there is using the Norton virus protection program?,
>because I am trying to update my Norton virus program to the Norton
>2003.  I've already installed the Northon 2003 program, but it isn't doing
>what it suppose to do, because I know with Norton 2002 when you send a
>email to someone the norton would come up and scan that person email
>address and this one is not doing that.  So I am not really sure if I am
>doing this correct or not, but my computer instructor has try to walk me
>through how to install this norton 2003 aand how to do the live update
>download, but I still don't understand what I'm really doing, because I
>don't understand it, because it is not doing what it is suppose to do.  If
>anyone out there is using Norton virus program I would really appreciate it
>very much, if you can please forward me the steps how to do this update.
>
>Thank you,
>
>Mary
>
>
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VICUG-L is the Visually Impaired Computer User Group List.
To join or leave the list, send a message to
[log in to unmask]  In the body of the message, simply type
"subscribe vicug-l" or "unsubscribe vicug-l" without the quotations.
 VICUG-L is archived on the World Wide Web at
http://maelstrom.stjohns.edu/archives/vicug-l.html