Hi,
I have also had similar experience with HP scanner
It happened after I had installed other USB device that needed Driver for
win98se
I had to uninstall all USB devices and then put the scanner back and it
worked again.
=========
At 05:29 AM 11/12/2002 -0800, you wrote:
>I have an epson 636U scanner that has been working for over a year.
>
>All of a sudden it stopped working.
>
>Finally I called epson support (for a fee because I was out of
>warranty). Tech support was unable to help. They suggested my USB port
>was defective.
>
>When I turn on the scanner I get a message that a new device has been
>detected. It asks for direction to the scanner's drivers.
>I direct the dialog box to c:\epson\epson10327 where the drivers are
>located.
>
>I then get the following messages:
> "location of driver:
> c:\epson\epson~1\escanfb.inf"
>
> after clicking on next I get "Windows was unable to install the
>perfection 636 device."
>
> then "windows encountered an error while trying to install this
>device"
>
> then "error code 1F7"
>
>Any suggestions will be appreciated.
>
>Ron
>
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>
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Joe Lore
MicroComputerCenter, Inc.
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